Blix BikeReviews of blixbike.com

I ordered 2 Blix Sol bikes on 3/7/2021. They charged my credit card immediately. 4/30 I received an email stating that one of the bikes had shipped via FEDEX. For days FEDEX had no record of this. This one bike was finally delivered 5/20. It is 6/23 and I'm still waiting for the second bike. Blix customer service wrote "Your order will ship out 6/11". On 6/18 I receive an email indicating that it had shipped but at this time FEDEX has no record of this. I suspect all Blix did was print the shipping label. Aargh! I would not even think about buying a bike from this manufacturer.

In over a year of owning my bloc packa I was only able to be about 130 miles out of it, with two motor failures and a lot of repairs. I tried getting help but they kept having me try tedious changes and cord swaps that did not fix the issues but did take a ton of time. Get this bike if you enjoy bike maintenance and hate bike riding.

I ordered a bike in July, and was told it would be delivered sometime in August. However, August is over and the bike has still not even shipped. It should not take over a month to deliver a bike to a customer in the same state, and if it somehow does the company should not advertise faster shipping.

This company has the worst customer service I have ever experienced. I have been waiting for an entire year for a part and I don't think I will be getting it ever. A cheap product with lots of money spent on marketing. A little further research on the company and I find that the CEO was previously part of H&M which is notorious for cheaply made clothing that look good for a month. This bike is no exception to that.