Leslie B.
Fraudulent JUNK!
Firstly, there is NO SUCH ITEM CALLED “Blaux” which given the company’s chatter....German technology and not even accompanied with the “Blaux” name a fixed to the fake fan that FINALLY arrived. Secondly, your money is transferred into some BLACK HOLE never to be seen again as this “company” has NO CUSTOMER SERVICE PERSONNEL to answer questions nor provide assistance for all the returns that are sure to come. I thank goodness for my protective card company that promptly REFUNDED me and said “keep the junk as they don’t respond to us either”. The refund came when I emailed them the ads with the bogus claims, bogus name along with pictures of the “funny” salmon-pink colored box that (finally!) arrived but that in no way resembled the German made, hi-tech, high priced a.c. these hucksters had pictured. Save your money and much frustration folks! As the little piece of junk actually suffered a MELTDOWN!!!! Who needs that!?!
Response from blaux.comAug 4, 2021
Hi Leslie! Thank you for your review. We are sorry to hear you had such a frustrating experience, but we really appreciate you bringing this issue to our attention. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. Please feel free to reach out to our customer support team via https://support.blauxstore.com/hc/en-us for us to provide you further assistance.