blaux.comReviews of blaux.com

Very bad product and company is worse. Total scam - they hook you into buying 2 when you want one and unable to see opt out button on website. Company unable to be reached to complain or return product. Product does not even work. Product does not "cool a room" and barely holds charge more than 20 minutes on high. My bad for falling for scam - buyer beware and DO NOT BUY THEIR PRODUCT!

Purchased BLAUX desktop AC ultra. Total rip off. They should feel fortunate to receive one star. Only keeps you cool if you put your nose six inched from the fan. Hopefully this company will be out of business soon so other people don’t get caught up in this SCAM. If you see a good review on this product it’s only because that person works for the company and wants more sales.

Terrible experience. I bought one of came without bill or return address. I dispute the charges on my credit card. I purchased June 6 came in June 30. I couldn't returned. The credit gave me money back, and Blaux charge me again because I received the product, of course I got it, but I couldn't returned the customer service, never answer I can't a return without a return label. Also in the credit car statement they don't put the phone number either. Finally when I got my statement I called my credit card company to give their number, I spoke to somebody and told me they were going to send me an email to processes my claim. Still waiting. I been charge $ 116.00 because I purchased lifetime warranty . This it's a scam and I telling everybody not to buy from this company. They are not trustable.

The unit did not cool as expecte; therefore, I returned the item (within 30 days) and requested a full cash refund. I was given very specific instructions by Blaux staff regarding the return which I followed. Blaux confirmed receipt of item and advised that my refund was being processed. I never heard back regarding my refund. After several calls to Customer service, I was told that the refund period had expired and they could only issue a store credit. Needless to say, I am not interested in their store credit or in doing any future business with them. Update...I understand that items purchased don't always meet expectations. My disappointment and frustration is that after I returned the item, I did not get my cash refund due to your delay in processing and since I didn't agree to the store credit, I didn't receive anything from Blaux. So I'm out of $90 and nothing to show for it. Not sure how this is fair or legal business practice.

My mom mistakenly purchased this for my son last summer but due to COVID I didn’t get it from her until a few days ago. Purpose was for sons computer room. I set it up to test it before giving it to him. OMG it was on a book on my bed beside me. Absolute piece of junk rip off. Had I know my mom was buying this I would have done my research BEFORE ordering it, always do your research before buying anything online with no store to return to, so like probably a hell of a lot of people got scammed. DONT BUY SCAM!!!

Like others I would have left zero stars if could. First, I never received a confirmation email for my order despite emailing the company for it several times. I did however get their other promotional emails. Second, it took around a month to get the order, with very little information as to when it would ultimately get sent. Third, the product was little more than a plastic box that very lightly pushed out warm air, even with ice added. I live in a small room in Manhattan. If it can't cool this room, it can't cool anywhere. Forth, when emailing for a.refund, my email was ignored. It's going on six.days without a response. Prior emails were answered in one day (granted with little information). I don't ever write reviews but his product and company are so scammy it required one. Stay away! Edit: 7/12 update: in response to their reply about contacting customer service... I have!! I sent one email asking about how to get a refund 6 days ago and another 3 days ago! Last night I got an automatic email saying I'm a high priority, but still nothing around twenty four hours later.

I have not received my refund. Tracking number stated you received return on May 1 2012.

The whole ad was a lie and the product is 100% garbage,complete junk and a waste of your time and money