John
Failure to deliver and the chat system…
Failure to deliver and the chat system just ignores you. Don't do business with this company, it's a sham and they just put you off endlessly when trying to resolve issues 3-31-24 9:49 am, The reply from Blaux said they contacted me via e-mail. That's untrue, I even checked my spam file, NO REPLY AT ALL!! Blaux contacted me via their chat and told me they had refunded my purchase price. This is true, they have, and I appreciate that they finally responded, so I'm updating this review to reflect that because they couldn't deliver the product they refunded the money. So I thank them for that and I've changed my rating to a middle rating.
Response from blaux.comMar 31, 2024
Hello John, Sorry to hear your experience was not satisfactory and that you have not received your order yet. We have contacted you via email, please feel free to reply to us. We look forward to be working with you for a resolution. - Gaia from BLAUX Customer Care


