Rauhan L.
1 month no response.
Over a month and no enhanced verification! This is outrageously ridiculous. Bittrex what the hell? Request #363189

Bittrex is a next generation crypto trading platform built and operated in the United States by crypto enthusiasts with extensive development and security background. We have over 50 combined years in the computer industry at companies like Microsoft, Amazon, Qualys, and Blackberry and have made careers developing secure and scalable software.
Bittrex (bittrex.com) has 466 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Rauhan L.
Over a month and no enhanced verification! This is outrageously ridiculous. Bittrex what the hell? Request #363189
Paul
Horrible - unable to get "enhanced" verification and access to my funds. Looks like a complete scam.
Lemmy de G.
Same problem as other people stating they are having, namely the verification problem. Ticket ID 419189. Open for almost 14 days now. Once they verify my account I will edit this post. I still have faith, since I think they are simply outgrowing themselves and thus need some more staff before able to help everybody (in decent time). EDIT: It seems i was right about the outgrowing themselves part. They came trough and solved my ticket, getting my account enhanced verified and thus able to withdrawal. Just give them some time and i think everything will be allright for everyone. In the end their trading platform is one of the best Ive encountered so far. Very quick trades with lots of alt coins. Also, the one withdrawal i made so far, was completed pretty quickly.
Chris
Support ticket #319522 long outstanding I transferred some Bitcoin into my account before realising I needed to verify my ID. Unfortunately I failed automated verification so I raised a support ticket. My support ticket #319522 has had no response since 19th October 2017. I signed up with Bittrex because I thought they were a reputable exchange but currently they are holding my money hostage. They shouldn't allow you to deposit before verification if they aren't going to give you access to your funds without it.
YC
support ticket #436450 was enhanced verified for 6 months, all the sudden i'm downgraded to a new account because of a "name mismatch". can't withdraw my coins! outrageous, been more than a week still no supply from the support team.
Феликс П.
Всем доброго времени суток.Пришла пора дать миру больше информации об этой "бирже". Биржа мне очень понравилась по своему функци0налу! Торговать удобно, НО ни в коем случае не заводите свои средства на биржу "BITTREX" Поддержка отвечает условно...."Решаемо" и на этом всё! Месяц пишу,они отвечают не сразу. Пишут, что решаемо, но ни какие монеты выводить не дают. И так уже больше месяца.Хотел отправить скриншоты экрана для достоверности, но здесь нет функции загрузки файлов. Всем хороших торгов на хороших биржах.
Jean-Pascal L.
Worst customer support I have ever seen. It's been more than one month I opened a ticket and still no answer. 252 PAY tokens just disappeared from my wallet. I have accumulated PAY token from month without selling one of them and I keep all my buying in blockfolio to be sure of how many token I hold. One day I just realised my bittrex PAY wallet does ot match what I got in blockfolio, I double checked all my buying history on bittrex and it look like one order went wrong. They debit me my BTC but didnt not credit my my PAY token... So for now bittrex stole me about $500... and I don't know where they are In case you read me my request number is 299116. An angry and very disappointed customer.
barrett J.
I loved bittrex exchange up until I made a second account for my parents. Where I put in 1k of their money for investments and it’s been enhanced verified and everything yet it randomly disabled itself. I’ve now been locked out of the account for 2.5 weeks. I’ve gotten multiple support tickets telling me there’s been lots of volume but still no one has helped me fix this problem. Support ticket #426489