BittrexBittrex is a next generation crypto trading platform built and operated in the United States by crypto enthusiasts with extensive development and security background. We have over 50 combined years in the computer industry at companies like Microsoft, Amazon, Qualys, and Blackberry and have made careers developing secure and scalable software.
Bittrex (bittrex.com) has 466 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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evits55
Around 20 request to change email address because they say it is "unverified" No response from a human, automated emails that have not solved the problem. They have my investment and losing money as I am unable to trade. DO NOT give your money to Bittrex!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Jodie G.
Similarly to others, I've tried to transfer out my Bitcoins this week only to realise my account was unverified. Followed the process and was advised it would be complete within ten minutes. It's now 3 days later and the bitcoin value (and my investment!) is falling rapidly!! I've emailed their support three or four times but no response. Non-existent. No phone number to call. Why don't they just validate accounts on opening? It's really frustrating to be at the right time to sell and not be able to.
Thijs
This company keeps my money, and it takes them 2 months to verify my account. When it is finally verified they disable my account. So it is even worse, now i can't trade. This company is big but has a lot of mistakes. I want a compensation because they hold my funds hostage and don't do there best to solve the problems. I had to wait 2 moths, 2 MONTHS that is the worst support i have ever seen.
Quint M.
Help Section needs improvement and clarification and employees need to better learn the product! When I try to buy, I get an error message: MIN_TRADE_REQUIREMENT_NOT_MET They are hammered with business, like all platforms right now ... as it took days and then they responded once with a lame, incorrect response. They did eventually put me with a phone rep in India ... who was Awesome! Problem solved and I hope they're able to catch up soon!
James W.
Completely unacceptable that my account is unable to transfer funds after having my account for a year with no problems. Regulations change and I get protecting customers but having to wait months to fix a issue with verification is unprofessional and will leave your customers no choice but to go to other sites for trading.
Gnasher
ticket #585801 I have now been waiting for months. My account is enhanced verified and has been disabled for no reason with funds on their. I am very stressed and the support team doesn't respond to my ticket. I think it's time we take actions in to our own hands. If this issue can be resolved then i'd be happy to forget about this but otherwise....
Hentie de V.
My relationship with Bittrex started with me eagerly wanting to get on their platform to start trading... that's about where it ended as well. While all my pals are surfing the bitcoin wave I am stuck with a verification issue.. for weeks. Their support is non existent.
Bittrex Class Action L.
Company has virtually zero customer support and waits until AFTER you deposit hundreds to millions of dollars into their system before blocking your account, especially for those who reside outside the USA.
