bistroMDReviews of bistromd.com

I don't know how this would compare to any competitors. I did do Freshly for a while (which I do not consider competitive) and Freshly food is infinitely better. I would say I liked perhaps 15% of the food, hated 20%, and the rest was what I expected from a diet food company (no taste as opposed to bad taste). The worst thing about this company is the deadlines. They require 7 - 10 days to make any change in your plan. But they're only sending you a week at a time which means it's impossible to fairly evaluate where you're at and still make the change you want. Either they are blitheringly incompetent or just dishonest. They designed the system to charge you for a week more than you want.

The service itself is good. Solid meals that pretty good. Low sodium, low fat, and low calories compared to others like factor 75. However, the shipping doesn't work for individuals like me who are very busy and have to plan to be home and put the meals in the freezer. The shipping gives a range if 4 days and the first two shipments were arriving on Saturday. Not sure if that's because I'm on east cost and they are shipping from Indiana. They did a good job getting it here frozen and the food did taste well. If I could schedule a specific day every week it should arrive, then I would keep it. With such a range and sat deliveries it just doesn't work for me.

Disappointing food/meal, it both looked and tasted like cheap hospital food. The portions and the presentation look nothing like on their pictures. Their website is also outdated in terms of design/tech.

The food was terrible. Bland, watery, and slimy. I tried 2 weeks of meals (42 total) and only 2 or 3 were good. Costs a ton and you can get better frozen meals at the grocery store. Felt bad even offering the meals to the dog.

The meals were ok but no real flavor just bland. Customer service however was horrible! While on hold they tell you (over and over) how their friendly helpful customer service staff will resolve any issues you're having but the condescending girl who took my call was neither. She was curt and rude and said things like "maybe you should read the terms again" and "if you ever use another meal company pay attention to the terms". I use multiple meal delivery services and have never had anyone be rude when I've called.

No flavor. No quality. Hospital meal

I have trouble with diets in that I have to add so many items. This includes everything needed to eat in one day. Couple of pounds down already. Food is pretty good, couple of items on the spicy side but can always remove items you don't like and change the menu every week.

Great food. Huge menu delicious menu. Keeps me full. Tastes homemade. Love it1