bistroMDReviews of bistromd.com

Terrible, tastes like dogfood.

I’ve been searching everywhere to find a reliable heart healthy meal service. I should have checked reviews here first. The food has been terrible, with the exception of salmon, which our son liked. Watery chili, unpalatable pork with something called plum sauce (terrible) and chicken meatballs with the texture of rubber.

The meals are less expensive than other "healthy" meal competition on the market. I paid about $10 a meal for two weeks. They were mostly inedible. Either soggy, or bland, most of the time looked very unappetizing (brown and yellow). One of my teenage kids said their school's cafeteria offers much nicer, greener, and fresher choices. More than half the time, I barely ate half of the (small) portion, threw out the rest and had an apple and yogurt to fill my stomach. So in that sense, I did eat healthy...the frozen meals you can get at major grocery stores are way better than these. I get it, when you remove excess salt and want to be under 600 calories, it may just not be possible to deliver than in a frozen mass produce package.

It seems to me that the menopause menu is exactly the same as the standard menu. I really don't think they address different diet needs. The veggies are soggy. I feel like most of the meals have a weird after spice left on your palate. Even the meals that are not labeled spicy have this weird spicy thing going on. It seems expensive for the amount of food you get in each meal. I don't recommend it.

2* stars for efficient delivery, but the food is disgusting. Feel like I'm eating dog food. Threw away the majority of my meals.

As a new customer of less than 5 weeks on the diabetic plan, the food was decent, but their delivery is inconsistent - delivery 4 days late, missing meals, missing snacks, I received someone else’s entire meal plan (with her personal information) instead of mine, etc. Just ongoing. And the customer service is completely non-existent. They still charged me for all the missed items. I can’t recommend them at all and it really feels like a deliberate ripoff at this point. They’ve demonstrated zero concern that people rely on these meals for their actual health. Never had one issue with HomeChef for years. I only switched because I wanted a diabetic plan.

My boyfriend and I recently tried BistroMD for the first time, and unfortunately, it was a huge disappointment. The food quality was shockingly bad—honestly, I’ve had better meals on airplanes. Most of the dishes came in plastic containers, and the whole experience felt like a more expensive version of Lean Cuisine, but somehow worse. Several of the chicken meals smelled off and tasted strange. We were initially worried they might be undercooked, but eventually realized they were just made with very low-quality dark meat. Out of all the meals we tried, maybe one was passable—the rest were difficult to eat. The only mildly redeeming part of the box was the snacks, which were actually decent. But that wasn't nearly enough to justify the cost or the hype. I canceled my subscription 2 days after we received our first box. Unfortunately, I was told by customer service that "production had already started" for the next shipment and they couldn’t stop it. They repeatedly emphasized that with thousands of boxes in production, pulling mine wasn’t possible. It felt like I was just stuck paying for food I knew I didn’t want. In the end, what we got was overpriced, ultra-processed food that came in microwaveable plastic trays. If you’re looking for quality or freshness, this isn’t it. I had hoped for something healthier and better-prepared, but honestly, supermarket frozen meals are cheaper and taste better. Not impressed at all.

I chose 8 meals in my first (and only) order. Although the packaging and delivery were excellent, the meals were not. Besides being bland and requiring me to add my own salt-free seasoning, the green beans and sugar snap peas were stringy, the pork tenderloin was tough and chewy and the chicken was dry. The portions in some meals were even smaller than what I might get in a supermarket-bought frozen dinner like Healthy Choice. The meals are very overpriced, especially when you add the $9.99 delivery charge. I won't be ordering from MyBalance/BistroMD again.