bistroMDReviews of bistromd.com

I'm docking 1 star because I think the website could be better (switching meals out), but other than that, I'm happy. The food is much better than the typical diet frozen food at the grocery store, and I've immediately reached customer service reps both times I've called to ask questions. The 2nd time I spoke to Emily, who was pleasant and helpful (I had been curious as to why I didn't see a lot of the same snack choices I had before, and she explained that they are changing some of the packaging, but it will all be back up in 3 days). The food keeps me full and it is high quality. There have been some duds, but it's easy to remove them. The convenience and quality, imo, is worth the price.

The food is delicious and healthy. Particular strong kudos to the friendly, competent and available customer service staff. Thank you Chris!!

I chose the menopause food plan and every bite was full of flavor. And the food combinations added a pop of surprise that worked well together. I also found the foods were cooked just right. During my first week I received a phone call just to see if I had concerns/questions. Plus Patrick was responsive with email. Nice company. Thank you for making eating well both easy and tasty! Keep up the good work.

I started BistroMD 3 months ago and could not be more pleased. The meals are healthy, yet somehow they manage to make them taste good - not a combination often found in food that can be frozen and delivered. Preparation is 3 minutes in the microwave. On a few occasions I have had a meal that was not to my liking. But the app makes it easy to simply remove from future orders. And...a quick shout-out to their customer service - when was the last time you got to talk to a helpful human after dialing Customer Service?!!

Firt time customer and had follow up questions. Excellent customer service support and explanations by Emily. The following day Todd reached out to Welcome me and ensure I knew how to make adjustments.

I have tried several plans - this is easiest and very tasty so far. Customer Service walked me through making some changes today, with great patience and listening. Definitely like the service.

When my mother developed Edema and had a difficult time finding low sodium meals that would help her recover, I found Bistro MD and subscribed so I could send my mother low sodium, delicious, easy to prepare meals. For almost a year my mother has enjoyed delicious, balanced, low sodium meals and has been healthier for it. I am so thankful for this service.

I ordered this a couple Of times for my elderly mom. They were pricey, but convenient. The problem started when I tried to cancel. I could not reach anyone…. Until the day after the cut off to receive the next order. I explained that I had been tryi G to reach them. They weren’t interested. The “stinks to be you!” Response. I would discourage getting involved with this company.