bistroMDReviews of bistromd.com

I was sent an incorrect item. As soon as I called I talked to a human, Chris, who immediately checked out the problem and resolved it. Excellent customer service! I also want to mention that these are the best-prepared meals I have found. My husband has a medical issue that requires him to lose weight. He has tried several other programs and has not liked any of them. However, so far, he has enjoyed every single meal he has had from BistroMD. Thank you for helping my husband.

We decided to try BistroMD during the weeks I was recuperating from shoulder surgery. As I’m the cook, I thought this would be helpful for my husband. Besides being easy for us to eat healthy during this time when cooking was not possible, I lost 5 lbs. and was able to practice smaller portions! I really like to cook, which is really the reason we didn’t continue. The meals from bistroMD are really quite good. Because you can choose what you like, if you find a meal that isn’t to your tastes, just switch it. It doesn’t take long to find your favorites. I think the most helpful part besides the meal choices are the snacks. They are tasty with fiber and protein. I didn’t have to think about what would be a good snack, I had them! You can also choose the ones you like in each order. Their customer service is very good. When I decided to cancel, Emily was very understanding and helpful. I highly recommend BistroMD and would subscribe again in the future,

Todd at customer service was great. Didn’t receive 2 breakfasts. He refunded the cost & apologized.

Great customer service and east of ordering!!

We set up a subscription to BistroMD after my husband had open heart surgery and needed to quickly change his diet to a low sodium one. There were a few hiccups (surgery delayed, needed to pause deliveries, etc.) and the customer service representatives were wonderful to work with! When there was a billing error, Morgan was quick to correct the mistake and get things back on track. We have recommended this company to several of our friends. I appreciate good customer service these days - it can be hard to come by from some companies…

Frozen meals if you like that. I signed up for the food service for convenience and trying to control portions. The meals were shipped on time and well-packaged. However, I found I did not enjoy eating frozen meals all the time. Fresh is so much better! I enjoy various cuisines, however I have to say I did not enjoy most of the meals I received. I tried different methods of heating, but the fact remains that frozen veggies reheated are rubbery. The sauces on the entree often turned watery (even if heating uncovered in the microwave or oven). Tried the air fryer, etc. nothing seemed to help make these meals palatable to me). I was able to cancel with no issues. It was just a waste for me, but if you don't mind paying a lot of money for a frozen meal, you will be happy.

This company gives excellent service, and their food is so good. I had an issue and worked with Morgan in customer service. She was great. I am not trying to lose weight but want excellent and healthy food. My BistroMD delivers both. The quality is first-rate, and if you need assistance, they are right there.

Excellent customer service! My wife and I are on different meal plans delivered Wednesday and Saturday and have had great responsiveness to all our interactions with bistroMD. The food is VERY TASTY and HEALTHY!!! We both are losing weight at a pound or two per week and highly recommend bistroMD!