BirdReviews of bird.co

Many scooters have problems and issues. You report it expecting a refund, and the customer service attempts to convolute and confuse the issue, refusing you said refund. I reported two broken scooters, both had to stopped and replaced with other ones that worked. Once reporting the problems, I received info on parking, then told I had to report the issue before riding, then the way I reported the issue was not the exact way (sending a message to the co when reporting 1 star for the ride), then informing me that I was not charged money (I have the monthly subscription), etc. etc. etc. Seemed the responses were intended to confuse and waste your time. Just BS. I would suggest customer service gets their act together and LISTENS to customers. Otherwise, when they work, they work as they should.

Är egentligen en nöjd kund sett till själva sparkcykeln, men tycker att priset är alldeles för högt! 10 kr i startavgift + 2,70 kr/minut.. Det låter lite men tickar fort iväg. Det blir att köpa en egen istället för att hyra...

What a complete rip off! Uber was less with AC and Heat if needed. Bird gone way too far to make money, NEVER AGAIN!

I got double punished by availing the promo gimmicks, no upfront info while subscribing for a promo. I bought a 5 rides $5 each 30 minutes promo but ended up paying for the trip. Details on the restrictions are not displayed on the Pass Benefits card, they hide it inside and confuse the subscribers. I have used it for the first time and had a worst experience. Don’t deserve a single star.

on 16 june 2022 i try to use bird scooter by bad luck. they charged me 29.99 as i already stop ride. when i try to open ticket on app app now allowed me to open. when i see inside the app even now show money detail will taken by my paypal account. they stone money form your account please be ware them stay away .

Yesterday in Rome Italy, June 13 2022, I was using the bird app. After a 5 minute drive and parked well outside the red line next to numerous of other bird scooters the app kept telling me I was parked in a no parking zone. Meaning while I was well outside the redline. I drove around the different spots where other birds were parked and had the same issue. 20 minutes later I called the company and had them end my ride. Apparently something was wrong with the app and GPS coordination, anywhere you parked in Rome you were in the wrong location.

I was trying to get a bird escooter to try to use for my daily commute to work and when ,the gave me the worst time ever. Frustrating that it doesn't work for PayPal but the app says it does. Just conflicting and downright upsetting. I even tried my cashapp card ,where it the from my card ,it took about four days to get reimbursed with just sorry to inconvenience you cookie cutting message, just so unbelievable and not professional at all. First of all I wanted to use the scooters as a means to be better motivated and mobile, because l have some health problems which because this incident, gave me two heart attacks just after not being able to use their so called "easy to use platform "just about cost me my life. They reimbursed me ,but that's not what I was looking for, I wanted to be able to use it to see if it good enough to help me get around better,because I'm getting older,it was just so stressful that I haven't tried since then, also I am still recovering from my cardiovascular issues now to boot,I blame bird ride of Phoenix, I would to one else, don't do it's a ripoff ,a bad thing to tryouts...

Me han cobrado el abono y el desbloqueo, pero la app es terrible. Finalmente no he podido utilizarlo. Estafa.