BiOptimizersReviews of bioptimizers.com

Response from BiOptimizersJun 1, 2020

Hi Dia, We appreciate you taking out the time to leave us a feedback, we value your opinion. I am very sorry that you feel that way. That being said, our pricing is fair by quality and market standards. Those discounts are offered specifically to encourage and help people who have already made a purchase to get more products that they may need at a cheaper cost to them. If you have any further concerns, please feel free to reach out to us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be happy to assist you. We also have ongoing promos and discounts from time to time and you can reach out to us via email or phone to find out if we're having anything going on, whenever you want to place an order. Take care and enjoy the rest of your day.

Response from BiOptimizersMay 29, 2020

Hi KC, My name is NJ, and I am a Happy Health Concierge here at BiOptimizers. We appreciate you taking out the time to share your feedback with us. We apologize for the poor experience you had with the process of placing orders on our website, and apologize for any inconvenience caused. I understand how you feel, it was definitely not our intention to make the ordering process strenuous for you any way. I have escalated your complaint to our web team, and they are currently looking into it. Once again, we greatly appreciate your feedback, and look forward to providing you with better service in the future. If you have any more questions or concerns, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be happy to assist you. Take care and have a great day!

Response from BiOptimizersMay 29, 2020

Hi Meredith, We appreciate you taking out the time to leave us your feedback. We are sorry to learn about the poor experience you had while placing your orders our website, I completely understand your frustration with the process, and we sincerely apologize for any inconvenience caused. I have escalated your complaint to our web team, and they are currently looking into it. Our primary aim to make sure our customers are satisfied and healthy. Thanks again for taking the time to let us know! We always appreciate feedback and suggestions, and we look forward to providing you with better service in the future. If you have any further questions or concerns, please feel free to contact us at [email protected] or call us on 1-800-719-2467 and one of our happy health concierges will be more than happy to assist you. Take care and enjoy the rest of your day!