BiOptimizersReviews of bioptimizers.com

I made the mistake of ordering collagen peptides from this company. While the product could be decent, I’m really disgusted. I received my first order of three packets, which would take me at least a year to complete. Two weeks later, I received a notification that my order was on its way so I responded with an email telling them absolutely no cancel this order.!!!! while I did get a response asking me. Do you want to cancel the subscription?? yes and cancel the order. I thought I made that really really clear. However they sent it to me anyway, charged me and basically told me tough shit because there was nothing they could do. This is appalling customer service to say the least. I would never refer a product from a company that doesn’t give a shit about its customers!

Did nothing, no change, no effect. The advertiser claims are science fiction, not fact. Do not waste money. The longer the ad the less lightly it is fact based.

I am a seasoned online shopper who values my time and appreciates sites that are straight forward and easy to understand. Today I wasted so much time on this website trying to figure out all the options and marketing gimmicks and last minute offers presented. My head was spinning trying to keep it all straight and questions kept coming up as I browsed. The good thing was that they at least had a telephone number, so I was able to speak with a representative who was polite. When I reached the rep I explained how exasperated I was trying to understand the website and how the "bio bucks" and subscription options work. Through her help, I discovered, I wasn't signed in when I checked out ,so my order wouldn't earn "bio bucks". I was so frustrated after learning she could not fix it. All she could say was sorry. That's when I asked the rep to cancel the order, which she did. It was only after I continued to ask questions that she reviewed more options and helped me understand how to order using the" subscribe and save" option and fine tune it to my needs. (that is not clear on the site). I then further asked for explanation of the $15 "bio bucks" I would earn. I was told I'd receive $15 only if I made successful referrals, and only earn 1.5% for the purchase. Maybe I'm dense, but that wasn't readily apparent to me on the website. I find this such a waste of my time as well as the reps. If this was all clearly spelled out on the site there would be no need to seek help. I'm exhausted. In the end, I decided I don't need "bio bucks" and I wouldn't want to put my friends and family through the aggravation and time needed to understand how the site works, so I decided to not order anything . I will look elsewhere to purchase my magnesium and other supplements. On another note, I also was uncomfortable not knowing the percentages of each of the 7 different magnesiums in the bottle. People have a right to know exactly what is in products they are consuming. I'm surprised the company is allowed to do that.

This is a complete scam. I took them for 3 days and felt terrible. I spent $125 for 3 bottles and is a total waste of my money. The magnesium, probiotics and the Berberine breakthrough. I want my money back and will announce on all platforms if I do not get it back. Total lies!!

This company is breaking the law. In the United States, the FDA requires manufacturers to list the specific quantity and name of each dietary ingredient in a "Supplement Facts" panel. Ingredients must include measurements like milligrams (mg) or micrograms (mcg) to show the amount per serving. They don't provide this information, which is highly suspicious. Some forms of magnesium are cheaper than others, and are less easily absorbed. There's a lot of hype on this site, but little real information.

I purchased bioptimizers magnesium breakthrough back in I think it was Sept 2025. I purchased it for myself and my wife hoping it would really help her with sleeping and more energy. Well it really did not help either one of us, so after two months and nothing I decided to get my money back so I called and explained what I wanted, don’t believe there money back guarantee of 365 days, you will only get your money back on any unopened bottles so if you order six bottles and you have taken it for five months and now your on your sixth or last bottle and it hasn’t helped you at all so you call and explain it hasn’t helped you are asked how many unopened bottles you have left well guess what you don’t have any unopened bottles so you do not get a refund. They don’t give your money back because their product did not work for you they only give your money back on any unopened bottles you return to them. This is very bad customer relations and service, so to me there product is a fraud. a fake. Don’t buy it !!! It doesn’t work

Bioptimisers uk. Sent out a subscription even though I had cancelled and have simply not responded to any email or contact to simply return unopened order. Sad thing is I buy quite a bit from them, but this episode has resulted in my electing to switch to a different supplier for my supplements. I simply wanted to return and re-order when I need new supplies. Post sale support is the measure of a great company and sadly they (vipertech as their agent in the uk managing orders) have spectacularly failed. So disappointing

I placed an order with BiOptimizers on April 6, 2025, and requested a refund under their 365-day satisfaction guarantee. I contacted their support team on April 28 and again on May 1, both messages were ignored. Per their stated policy, I only opened one bottle of each product and returned everything else unused. This meets the conditions for a refund. Instead of honoring their guarantee, BiOptimizers has provided no response, no RMA, and no accountability. It’s now been over two weeks with complete silence. This isn’t about the refund, it’s about trust. If a company builds its brand around health, transparency, and customer care, ignoring valid refund requests violates all three. Until they respond and resolve this, I can’t recommend them to anyone. Order #: BHTSC37OI5 Contacted Support: April 28, May 1 (no reply)