Hope
Device/App
The device is ok The issue I’m having at the moment is the fact the app does not work with the latest iPhone update. The device isn’t cheap and neither is the app. This is unacceptable!
Response from Bioness Medical, Inc.Oct 23, 2020
Hi Hope, thanks for reaching out. Unfortunately our app, like many others, is having some compatibility issues with iOS 14 at the moment. Just wanted to assure you that we are diligently working to identify a solution. Thank you for your patience. If you ever have any other questions about the device itself, you can reach out customer support team at 855.902.5252 Monday-Friday 7am-5pm PST.



