Jerry H.
After ordering the device based on your…
After ordering the device based on your Regional Specialists assessment we had to return it. Note the following email from a Physical therapist we went to for a second opinion: JESSICA CARMODY You;Ryan Cusack;HEATHER J OSBORNE;Maggie Fisher Mr. & Mrs. Harrison, I understand your decision to decline the Bioness. It is my assessment as well, as we have discussed, that Mrs. Harrison's quality, safety, comfort, stability, speed, ease of movement and safety are not significantly improved with the use of the Bioness over her AFO. Since she does not have any additional clinic visits and the decision regarding the Bioness unit has been made, I will write up her discharge paperwork. It was nice to work with both of you and I wish you a very wonderful trip back to the Philippines when you go. Jessica Carmody, MPT I would suggest the following new protocol be established: A Bioness device should not be ordered until at least 4 physical therapy sessions are completed by a trained therapy center that has their own Bioness device.
Response from Bioness Medical, Inc.Aug 17, 2023
Hi Jerry - Thank you for this review. We value hearing customer feedback and appreciate you sharing your thoughts and experiences despite the device not being the right fit for your family's needs. We wish you the best.



