Bioness Medical, Inc.Reviews of bionessmobility.com

4.31,541 reviews
Health Equipment
25103 Rye Canyon Loop, Valencia, California

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Bioness Medical, Inc.

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About Bioness Medical

Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us

Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: Bioness Medical, bionessmobility.com
Website: bionessmobility.com
Category: Health Equipment
Location: Valencia, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Bioness Medical reviews

1,541 approved reviews, newest moderated first

Hal F.
Aug 14, 2023
The Tennessee office is a joke .Sales…
The Tennessee office is a joke .Sales department in general. No returned phone call , over two weeks waiting for call back, only to be told lady was on vacation never told . Luckily the rep i spoke with was compenta
Response from Bioness Medical, Inc.Aug 17, 2023
Hi Hal - Thank you for leaving us with this feedback as we value hearing from our users. We are sorry to hear about your experience and apologize for the inconvenience. Please call us at 855.902.5252 Monday–Friday 7am–5pm PST if you have any additional comments or questions.
Pat A.
Aug 14, 2023
The device itself is great.
The device itself is great and in time will make a measurable difference in my walking. It's only been a couple of months and I can tell there is improvement. The device overrides the insurance concerns The biggest con I have is centered around Bioness not being contracted with most insurance companies. I can understand that because it would be an administrative nightmare. I wish the company would be more upfront about that.
Response from Bioness Medical, Inc.Aug 17, 2023
Hi Pat - Thank you for writing this review! We are so glad to hear that you are enjoying the device and are already seeing an improvement. We understand that insurance coverage can be challenging, but we are actively working with insurance companies for improved coverage. If there is any additional assistance we can provide, please feel free to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST.
Anthony E.
Aug 11, 2023
The devise has been extremely…Unsuccessful performance !
The devise has been extremely unreliable. There is no reproducibility from day to day and most days there is no charge !
Response from Bioness Medical, Inc.Aug 17, 2023
Hi Anthony - Thank you for leaving a review, we appreciate hearing customer feedback. We apologize for any inconvenience you may be facing with your device and will request that your local representative reach out to provide further assistance. Our team will connect with you soon and you're also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST.
Customer
Aug 9, 2023
Though the LG300 somewhat does help…
Though the LG300 somewhat does help with the dropfoot. It comes with a cost. Me and my wife weren't giving any advice with how long to keep it on . How many weeks or months to use it at a time. This device end up giving my wife a 2nd degree burn. I would never purchase a product from this company again.
Response from Bioness Medical, Inc.Aug 17, 2023
We appreciate you sharing your thoughts and experiences with us. We apologize for any issues you may have encountered and would like to connect with you to provide further assistance if appropriate. We want to ensure that you are supported throughout your Bioness experience, so please call at 855.902.5252 Monday–Friday 7am–5pm PST.
RICK S P.
Aug 8, 2023
I have had the device 1 1/2 years
I have had the device 1 1/2 years. I would say my progress has leveled off, I was hoping to go from the walker to cane and then "free walk"; hopefully this will not be a dream. I still have to use the walker. It started out good, better than fixed brace I had. I had to get the Bioness PT to meet with the hospital PT, the result seemed to be good for 1 week, then back to no progress.
Response from Bioness Medical, Inc.Aug 17, 2023
Hi Rick - Thank you for leaving a review as we appreciate hearing customer feedback. We apologize for any inconvenience you may be facing and will request that your local representative reach out to provide further assistance. Our team will connect with you soon and you are always welcome to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST.
Tonja W.
Aug 8, 2023
Love the device
Love the device. It really helps when fatigue sets in. Just wish it was a little. It smaller so it fits inside of your pants.
Response from Bioness Medical, Inc.Aug 17, 2023
Hi Tonja - We appreciate you leaving this review and are happy to hear that you are enjoying your device! We wish you the best and please don't hesitate to reach out if you have any questions.
Lisa D.
Aug 7, 2023
Having my questions answered when…
Having my questions answered when fitted & a contact when questions come up later. Only question I didn’t get answered was PTs in my area that I could get therapy to make sure I’m placing it & walking correctly.
Response from Bioness Medical, Inc.Aug 17, 2023
Hi Lisa - We appreciate you writing this review. Please call us at 855.902.5252 Monday–Friday 7am–5pm PST. Our team can attempt to find the answer to this specific request or any additional questions you may have. We wish you the best with your mobility journey!
Darcy D.
Aug 7, 2023
It’s only been a little over a week and…
It’s only been a little over a week and I can tell that I have more confidence in walking, however, the thigh peas does not stay in place as well. As I thought it should enter to do a lot of sitting standing out sitting, and that is what made it move.
Response from Bioness Medical, Inc.Aug 17, 2023
Hi Darcy - Thanks for writing this review! We are happy to hear that you are having more confidence in your walking thanks to the device. In regards to any issues you may be facing, we will request that your local representative reach out to provide further assistance. Our team will connect with you soon and you are always welcome to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST.

Bioness Medical, Inc.Reviews of bionessmobility.com

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The Tennessee office is a joke .Sales…

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About Bioness Medical

About these reviews

More in Health Equipment, California

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Bioness Medical reviews

The Tennessee office is a joke .Sales…

The device itself is great.

The devise has been extremely…Unsuccessful performance !

Though the LG300 somewhat does help…

I have had the device 1 1/2 years

Love the device

Having my questions answered when…

It’s only been a little over a week and…