Bioness is the leading provider of innovative technologies helping people regain mobility and independence. Bioness solutions include functional electrical stimulation (FES) systems, robotic systems and software based therapy programs providing functional and therapeutic benefits for individuals affected by central nervous system disorders.Learn About UsContact Us
Bioness Medical, Inc. (bionessmobility.com) has 1,541 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
Bioness Medical, bionessmobility.com
Website
bionessmobility.com
Category
Health Equipment
Location
Valencia, California
Listed on Five Star Index
2026
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The company replied to 97% of reviews.
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Most recent review: September 2026.
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In 2018, at age 53 I finally had my PPMS dx. Six months after drop foot joined my life I began wearing an AFO. In October 2022 I purchased both the upper and lower cuff bioness L300. (calf and thigh). The devices are another tool in the tool box of options to stay mobile. It takes patience and effort to adapt and build strength. The feeling of walking without something in my shoe and even barefoot it worth every dollar of the $9000. ( this amount is a quarter of my annual gross income ). Start a few steps today, tomorrow do it again. I’m making progress and more steady.Thanks to the people who are continuing to enhance the technology. Independence benefits mental health.
Response from Bioness Medical, Inc.Jun 1, 2023
Hi Christine - We appreciate you leaving this very thoughtful review and are thrilled to hear you are seeing progress with your Bioness device! Best of luck in your mobility journey – keep up the great work.
KA
Kani
GAME CHANGER
From start with Mark Schmidt, I had an optimistic feeling about the Bioness L300. He provided me with an overview of the L300 and gave me a link to look at in advance of the appointment he set up for me with Kat Withers the screening day contact. The appointment was a few weeks out but I was looking forward to it.
During my appointment with Kat, she fitted me with a L300 device and after some adjustments, she asked me to walk up and down the hallway. IMMEDIATELY I notice a difference. I could feel the charge lifting my foot and giving me a sense of confidence I have not had for a long while. I did get slightly teary eyed as I was driving home. I had a long-gone feeling of "Hope".
I was provided with contact information to begin the process of getting the L300. It turned out it was not covered by my insurance, but I had other options to get the device. It took a few weeks to work through the kinks and I received the L300 at the end of March. I got an appointment with Kat on April 6 and was my game changer! She took the time to explain how to transition to using it. Of course like most people, I was hoping for quicker success but as a former fitness instructor, I know muscle regeneration takes time so I stuck with the schedule of walking and training time that was provided. Both building and degneration are not overnight events.
During the weekend of April 15-16, I participated as a volunteer for Bike MS. I am no longer able to do Bike or Walk MS, but my volunteering is very physical. I don't do the siting, one 3-hour shifts ... I'm all over the place doing what I can, where I can. I'm was there on Saturday from 5:30am until 1:30pm and Sunday from 5:30am to 12. I was very mobile with the L300 and did take breaks when my leg was fatigued and also gave my skin a break after wearing it for 3 hours straight. I met a spouse of a Bike MS rider who has the L300. He saw my device and shared his experience with me. He had been confined to a wheelchair but over time with the L300, he was able to regain strength in his drop foot leg and doesn't use the device every day, just when he needs a little extra support. That spoke volumes to me! I am not one to be discouraged or give up. At the end of the Bike MS weekend, I walked over 8 miles. I have not been able to do more than 2-2.5 miles a day for quite some time so this had a very positive effect on me. I had upcoming non-direct flights in May with a long layovers in Newark and I decided to book my trip back to NH out of FLL and depend on the train to take me there. I also booked a 3-night cruise out of Cape Canaveral in October. These are all things I haven't allowed myself to ponder since I've been limiting myself to not needing to do much walking. The L300 has given me confidence to go back to living my best life!
Here we are at the end of May. My daily Fitbit walking goal has been increased weekdays from 3500 - 5000 steps. I also increased it to 7000 steps on the weekends. I make sure to give the skin under the device time to breathe when I find myself doing all day activities. This L300 is my new best friend. It has brought back some mobile joy that has drifted away due to drop foot. I look forward to doing many summer activities that I've passed on the past few summers.
Thank you Bioness!!!
Response from Bioness Medical, Inc.Jun 1, 2023
Hi Kani - Thank you very much for leaving this thoughtful review, we always appreciate hearing such positive feedback from our users! We are very happy to learn that you had a positive experience with our team members and that you are seeing improvements in your mobility and remaining active thanks to the device. We wish you nothing but the best in your mobility journey!
KR
Kimberly R.
Great Assistance
Kat in Financial Services was awesome working with me for a year while I tried to get funding from various locations. It was a long battle, but she was always encouraging and processed her paperwork as soon as she could to get me to the next step. Hannah has been wonderful scheduling fittings with me around my busy schedule. Both ladies have been stellar and I would not have been able to get the (no exaggeration) life changing L300 Go without them.
Response from Bioness Medical, Inc.Jun 1, 2023
Hi Kimberly - Thank you for this thoughtful review! We're sorry for any challenges you may have faced when it came to securing your device, but are so happy to hear you had a positive experience with our team and are seeing success. We wish you the best in your mobility journey and please don't hesitate to reach out if you have any questions.
JE
John E.
The customer service was excellent
The customer service was excellent. From meeting with the sales rep, to completing the purchase was an easy experience.
Response from Bioness Medical, Inc.May 19, 2023
Hi John - We appreciate you leaving this wonderful review. We are very happy to learn that you had a positive experience from start to finish with our team. We wish you nothing but the best in your mobility journey.
AB
Abbie
Working with Debbie and Ian was…
Working with Debbie and Ian was absolutely delightful. They answered all questions necessary and help do some research on how to help get funding. My daughter is happy she was able to receive these devices
Response from Bioness Medical, Inc.May 19, 2023
Hi Abbie - Thank you for leaving this review, we are thrilled to hear you had a positive experience with our team! We wish your daughter continued success in her mobility journey.
SD
SDay
Suffering from Foot Drop from MS for 12…
Suffering from Foot Drop from MS for 12 years. The L300 Go does not lift your knee to step. It DOES stimulate your perineal nerve in order for foot to flex. That’s it! And with my AFO usage for 10 years. My thigh and hip muscles were/are EXTREMELY WEAK. As a result, I have to pay a physical therapist to help retrain my thigh and hip flexors to work WITH the L300 Go. I am NOT very happy about this non-insurance supported device.
Response from Bioness Medical, Inc.May 19, 2023
Hi Shaana - Thank you for this review, we appreciate you sharing your thoughts and experiences with us. We apologize for any issues you may have encountered and will request that your local representative reach out to provide further assistance if appropriate. We want to ensure that you are supported throughout your Bioness experience. Our team will connect with you soon and you are always welcome to give us a call at 855.902.5252 Monday–Friday 7am–5pm PST.
LB
Laurie B.
Bioness=Freedom
My experience with Bioness was very Good. My Representative,Suzy, was very helpful and accommodating. My first fitting was not successful and Suzy encouraged me to continue with therapy and to try again in a few months. The second fitting was successful and I purchased. She has also been available to answer any questions.
Response from Bioness Medical, Inc.May 19, 2023
Hi Laurie - Thank you for this thoughtful review! We're sorry for any initial inconvenience you faced, but are so happy to hear you had a positive experience with our team and are seeing success with your device. We wish you the best in your mobility journey and please don't hesitate to reach out if you have any questions.
DH
Dawn H.
The walk-aide is worth every penny
The walk-aide is worth every penny! It helped me immensely when I needed it the most. No more stumbling in public.
Melanie is a gem. She helps me everytime I have pushed the wrong buttons.
Response from Bioness Medical, Inc.May 19, 2023
Hi Dawn - We appreciate you leaving this very thoughtful review and are thrilled to hear you have seen success with your Bioness device! We're also happy to hear you had a positive experience with our team. We wish you the best in your journey – keep up the great work.