Bioness Medical, Inc.Reviews of bionessmobility.com

Response from Bioness Medical, Inc.Feb 3, 2026

Hi Kimberly - Thank you so much for sharing this review with us! We're very happy to hear that you have had such positive experiences with our team and that we have been able to provide assistance when needed. Please do not hesitate to reach out if you need anything else – we're always here to help!

Response from Bioness Medical, Inc.Feb 3, 2026

Hi Fernando - Thank you for bringing this to our attention, as we truly value all customer feedback. We apologize for any issues you have faced when using your device and want to ensure you feel supported throughout your journey with us. Skin irritation isn't common, but we understand how uncomfortable it can be. Our team keeps a close eye on these situations and is always here to support you. We have requested that additional Bioness representatives reach out to provide any assistance as soon as possible.

Response from Bioness Medical, Inc.Dec 8, 2025

Hi Jennifer - Thank you for sharing this wonderful update with us! We're so happy to hear that you had a great experience with Kirk and that your device has already been making a positive impact on your mobility. Wishing you the best on your rehab journey.

Response from Bioness Medical, Inc.Nov 18, 2025

Hi Marcia - Thank you for leaving us this review and letting us know that you are pleased with your device. We wish you continued success!

Response from Bioness Medical, Inc.Nov 18, 2025

Hi Sherri - Thank you for bringing this to our attention, as customer feedback is very important to us. We apologize for any inconvenience you may have faced while using your device and want to ensure you feel supported throughout your journey with us. We have requested that your local representative reach out to provide additional assistance, and you are also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions or to schedule additional support sessions.

Response from Bioness Medical, Inc.Nov 18, 2025

Hi Danielle - We're so glad to hear that your local representative took the time to answer your questions and ensure you felt respected throughout your entire experience with our team. Thank you for sharing your experience, and we wish you all the best on your mobility journey.

Response from Bioness Medical, Inc.Nov 18, 2025

Hi Ed - We’re so happy to read that you are seeing a positive impact with your devices and that they have helped improve your mobility. We understand your frustration with insurance coverage, it’s an issue many users face, and we continue working to expand access. We appreciate your feedback and are happy to know you're seeing real benefits from your device.

Response from Bioness Medical, Inc.Nov 18, 2025

Hi Barbara - Thank you for taking the time to share your thoughts with us. We apologize for any inconvenience you may have faced with your device, but we are very happy to hear that you are finding success with your physical therapy sessions. We appreciate your feedback.