Bioness Medical, Inc.Reviews of bionessmobility.com

Response from Bioness Medical, Inc.Nov 18, 2025

Hi Ronald – Thank you for bringing this to our attention, as we truly value all customer feedback. We apologize for any issues you have faced when using your device and want to ensure you feel supported throughout your journey with us. We have requested that your local representative reach out to provide assistance and ensure that your device is working correctly.

Response from Bioness Medical, Inc.Nov 18, 2025

Hi Logan – Thank you for sharing that you had such a positive interaction with our team! While we're sorry that the device was not right for you, we're pleased to hear that our team provided caring and helpful support throughout your experience.

Response from Bioness Medical, Inc.Nov 18, 2025

Hi Louis – Thank you for sharing your experiences, as we truly value all customer feedback. We apologize for any inconvenience you may have faced while using the thigh cuff and want to ensure you feel supported throughout your journey with us. As a result, we have requested that your local representative reach out to provide additional assistance. You are also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions or to schedule additional support sessions.

Response from Bioness Medical, Inc.Nov 18, 2025

Hi Marcella – We are so happy to hear that you had a positive experience with our team – from purchasing your device to getting it set up. We wish you continued success and appreciate you leaving us this review!

Response from Bioness Medical, Inc.Nov 18, 2025

Hi Deborah – Thank you for sharing your experience. We’re glad to hear that the team has been helpful with training and troubleshooting. We’re sorry for the delay you experienced with the return label — we understand how important it is to have the equipment when you need it. If you ever have questions or need support in the future, we’re always here to help.

Response from Bioness Medical, Inc.Nov 18, 2025

Hi Karen – Thank you for bringing this to our attention, as we truly value all customer feedback. We apologize for any issues you have faced when using your device and want to ensure you feel supported throughout your journey with us. Skin irritation isn't common, but we understand how uncomfortable it can be. Our team keeps a close eye on these situations and is always here to support you. We have requested that additional Bioness representatives reach out to provide any assistance as soon as possible.

Response from Bioness Medical, Inc.Nov 18, 2025

Hi Andrew – Thank you for sharing your experience with us! We're thrilled to hear that you're enjoying your device and that Ian and Courtney have been helpful throughout your journey with us. We wish you nothing but continued success.

Response from Bioness Medical, Inc.Nov 18, 2025

Hi Stephanie – Thank you for bringing this to our attention, as we value all feedback and are committed to enhancing our products and services. We apologize for any inconvenience you may have faced and want you to feel supported throughout your experience. Our team has been notified, and we have requested that a Bioness representative reach out to provide any assistance as soon as possible.