Bioness Medical, Inc.Reviews of bionessmobility.com

Response from Bioness Medical, Inc.Jun 3, 2026

Hi Paul - We’re thrilled to hear Melanie has been supportive throughout your journey with us and that you are finding success with your device. We’re sorry to hear about the issues you are having with your step counts. We'll have our team reach out as soon as possible to try to get this resolved for you.

Response from Bioness Medical, Inc.Jun 3, 2026

Hi Amy - Thank you so much for sharing your husband’s story — this truly means a lot! We’re happy to hear that he saw immediate improvement and that the device is helping him move more easily and with less fatigue, especially after so many years. Please don’t hesitate to reach out if there’s anything more we can do to support you both!

Response from Bioness Medical, Inc.Jun 3, 2026

Hi Margie - Thank you for taking the time to leave this review and we sincerely apologize for any communication issues you may have faced. We have requested that a representative reach out, and you are also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions.

Response from Bioness Medical, Inc.Jun 3, 2026

Hi Emma - Thank you for bringing this to our attention, as customer feedback is very important to us. We apologize for any inconvenience you may have faced while using your device and want to ensure you feel supported throughout your journey with us. That being said, we are so happy to hear that you are seeing positive improvements in your mobility. You are also welcome to call us at 855.902.5252 Monday–Friday 7am–5pm PST with any questions or to schedule additional support sessions.

Response from Bioness Medical, Inc.Jun 3, 2026

Hi Carmella - Thank you for sharing this feedback. We understand that getting used to the device can take time and apologize for any inconvenience you may have faced with positioning your cuff. We want to ensure you feel supported throughout your journey with us, so we have requested that your local representative reach out to provide additional assistance.

Response from Bioness Medical, Inc.Jun 3, 2026

Hi Rosemary - We're so happy to hear that you had a great experience with our team, specifically April, and that you are seeing success with your new device! While we're glad the issues were resolved, we understand that this may have made things challenging. If you ever need more assistance in the future, please don't hesitate to reach out!

Response from Bioness Medical, Inc.Jun 3, 2026

Hi Jan - Thank you for leaving this review, as we value all feedback and are committed to enhancing our products and services. We sincerely apologize for any inconvenience you may have faced and want you to feel supported throughout your experience. We have requested that a Bioness representative reach out to provide any assistance as soon as possible.

Response from Bioness Medical, Inc.Jun 3, 2026

Hi Lisa - It's so great to hear that the device has helped improve your mobility during your stroke recovery journey. Thank you for leaving this review and we wish you continued success!