Janell E.
I am extremely disappointed with the…
I am extremely disappointed with the Bioness L300Go. It is more difficult to use than the older model, especially if you are wearing long pants that cover up the device. It is also annoying that I had to pay $8000 for the original Bioness L300, and now Bioness has stopped supporting it leaving me no choice but to spend $4400 on the updated Bioness L300Go. I was perfectly satisfied with the older model, and it served all my needs. However, against my will, I was given no other choice but to spend additional money on a device I did not need or want.
Response from Bioness Medical, Inc.Jan 16, 2020
Hi Janell - Thank you for your feedback. We apologize for any frustration you may have experienced using the new system. As an innovative medical device company, we are always working to develop quality technology for improved patient experience. The new model, available since 2017, has been supported for two years. While we are supporting this model through October 2020, Bioness supplies and components will still be available. If you have any concerns , please reach out to our call center and a Bioness representative will be happy to answer any questions you may have. Sincerely, The Bioness Web Marketing Team