Bikham HealthcareA leader in providing Healthcare Solutions. Our Healthcare solutions include Medical Billing, Coding & the entire Revenue Cycle Management Spectrum.
Bikham Healthcare (bikhamhealthcare.com) has 676 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Health Equipment · New York, New York
Excellent
Health Equipment · ALBANY, New York
Excellent
Health Equipment · Brooklyn, New York
Excellent
Health Equipment · Brooklyn, New York
Excellent
676 approved reviews, newest moderated first
customer
Ms. Jalaina and Ms Rana have been resourceful. I am happy I did not hesitate to take their consultation offer. They were able to submit all preferred insurance payors and now we are waiting for feedback. Some payors were closed and rejected my applications but they were able to replace them with other payors within my state in a timely fashion. All I have to do is just show patience. Happy guy! DR.EP
Rachel F.
Trey has been great to work with! He’s been super responsive in answering my questions and helping me along with the process.
Somerset Primary Care L.
Good that I found Bikham health after having worthless services from other credentialing company. They got my United credentialing in 2 months. Overall impressive communication. Michael Schrader is person to go in everything. Will highly recommend if you are having credentialing problems.
PEACE O.
BIKHAM HEALTHCARE IS A WISE SCAMMING COMPANY. I WAS SCAMMED. I HAVE BEEN WAITING SINCE JANUARY, 2023 TO NOW. I PAID FOR MY TWO AGENCIES' PAYER APPLICATIONS. IN TOTAL WERE 46 PAYERS. 46X200= $9,200. NO DISCOUNT. ALL THAT GONE. THEY SIGN YOU UP ON "credily.co" CLAIMING TO BE A COMMUNICATION PLATFORM. THE MESSAGES YOU GET ARE LIKE THIS "Payer requested additional documents/information to process your application. Please review and update the required information/documents as per the "Needs Attention" messages in your Credily dashboard." NO ONE EXPLAINS WHICH IS THE ADDITIONAL INFORMATION SPECIFICALLY NEEDED. TRYING TO CALL, THEY CAN ONLY RESPOND IF YOU HAVE NOT PAID. I STILL DOUBT REVIEWS I SEE HERE TRYING TO CREDIT IT. I WARN YOU ALL, SALES REPRESENTATIVES ARE HIGLY TRAINED TO LURE YOU TO THE TRAP. AFTER YOU PAY SERVICE FEE, THEY WON'T ANSWER CALLS. THEY ARE THE WORST IN COMMUNICATION. POOR CUSTOMER SERVICE. I HOPE I AM THE LAST ONE TO WRITE THIS.
Response from Bikham HealthcareFeb 19, 2024
Dear Peace, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you may have experienced. We understand that encountering challenges with Credily was unexpected, and it's certainly not the experience we aim to provide. Our goal is to simplify processes for your convenience, so we truly regret any frustration this may have caused. In light of your feedback, we have taken steps to improve your experience. We have assigned a dedicated Provider Relations Specialist who will be available to assist you with any account-related queries promptly. Your satisfaction is of the utmost importance to us, and we are committed to addressing any issues you encounter throughout the credentialing process. Expect to hear from our team shortly to address any further questions or concerns you may have. Should you require immediate assistance, please feel free to email our Executive Helpdesk at [email protected]. Thank you for your patience and understanding as we work to enhance your experience with us. Warm regards, Team Bikham Healthcare
Terry C.
Great for business credentialing
Pamela “Lady SunShyne” T.
My experience with Rachel has been stellar! She has been very informative and helpful in my journey to start my Mental Health business.I look forward to continuing my business endeavors with her and your company.
Alaina
This company is a scam. I have been trying to get credentialed for the past 2 years and it is still not done. I have actually called insurance companies that Bikham claimed that I am a part of only to find out that this was not true. This company has people give them 5 star reviews in the beginning, but then does not deliver what is promised. I am still trying to untangle what they have actually done for me if anything.
Response from Bikham HealthcareFeb 13, 2024
Dear Alaina, We want to express our heartfelt gratitude for taking the time to share your valuable feedback with us. We are truly sorry for any inconvenience caused by the delays you've experienced. Please know that your satisfaction is our top priority, and we are fully committed to expediting the approval process on your behalf. Upon reviewing your account, we understand that 50% of the process has been completed, while the remaining applications are awaiting approval from the respective payers. We had hoped to connect with you today at the scheduled time you suggested to discuss this further, but unfortunately, we missed the opportunity. We understand how frustrating delays can be, especially when it comes to matters as important as yours. Please rest assured that we are actively monitoring and escalating these issues with the payers, as we strive to exceed your expectations. We believe that clear communication is key in resolving any questions or concerns you may have. Your business is deeply appreciated, and we are here to support you every step of the way. Please don't hesitate to reach out to us at [email protected] if there is anything else we can assist you with. With sincere thanks, Team Bikham Healthcare Update (02/22/2024) Dear Alaina, We've made several attempts to connect with you, but unfortunately, we've faced challenges in reaching you. Although we managed to schedule meetings based on your preferences, we encountered difficulties when it came to your availability at the agreed-upon times. We understand that schedules can be demanding, but effective communication is crucial for us. We kindly ask that you reach out to us at your earliest convenience. You can contact us at [email protected]. Thank you for your attention to this matter as we await your response. Best regards, Team Bikham Healthcare
John
Paid to panel 10 insurances as a physician, only got 2 in a 6 month period. Would not recommend. Contacted by Bikham to address issues: Ignored first request since didn't solve my problems in December when initially asked for resolution. Will contact listed email.
Response from Bikham HealthcareFeb 13, 2024
Dear Dr. John, We are deeply grateful for your openness in sharing your thoughts with us, and we extend our sincerest apologies for any inconvenience you may have experienced. To better understand and address your concerns, we kindly request that you connect with our Executive Helpdesk at [email protected]. Regrettably, we've encountered difficulty locating your account using only your first name, and we are eager to assist you promptly. Your satisfaction is our top priority, and we are fully committed to resolving any issues you may have encountered. Your cooperation in providing the necessary information will greatly aid us in swiftly resolving this matter. Thank you for entrusting us with your credentialing needs as we eagerly await your response. Warm regards, Team Bikham Healthcare Update (02/22/2024) Dear Dr. John, After thoroughly reviewing your account details, we're pleased to inform you that approvals for Aetna Life Insurance and Cigna Health & Life Insurance have been successfully obtained. However, we'd like to update you that the processing of other applications is still in progress. Upon closer examination, our team has noticed several attempts to reach out to you for additional information. Despite multiple efforts via both phone and email, unfortunately, we have not received a response from your end. In light of your recent feedback, we intensified our efforts to establish contact with you. However, we regret to inform you that our attempts have been unsuccessful thus far. To address any concerns or queries you may have, we kindly request that you share your availability with us via email at [email protected]. Please rest assured that we are fully committed to resolving any issues you may be experiencing and to fostering a strong professional relationship. Regular communication will greatly assist in clarifying any doubts or queries related to your account, ultimately leading to a successful resolution. Your satisfaction is our number one priority, and we are dedicated to providing you with the support you need. Looking forward to hearing from you soon. Thank you, Team Bikham Healthcare