Bikham HealthcareReviews of bikhamhealthcare.com

Rachel was awesome during the submission of documents process! She was very easy to work with and attentive. I appreciate all your help! Thank you again.

I actually began with Bikham a few days ago but found I needed reassurance, information and advice from Rachel. She was very expedient and thorough. Her comments and answers dissolved all of my apprehensions. I was able to feel comfortable with the credentialing process. Something I know nothing about.

Jelaina has helped so much. She has worked hard with Me and I am Not the easiest client. I really appreciate all that she has done and give her *****

This service is outstanding and they are truly ORGANIZED.

Initially, I "thought" all was on track, and was asked to provide a review of the business. I was happy to support the initial steps I "thought" had been taken. Also, the sales contact asked to take a screenshot of my review so it could be sent to her directly as proof of completion. Fine, now worries, happy to help. I bought the (5) application package and had very high hopes that the process would go very smoothly since I was already on many provider panels under the counseling practice I recently left. Unfortunately, the train is off the tracks. It is now March 12, 2024, Bikham Healthcare has been paid $1,250.00 and despite being provided with every piece of essential documentation to complete the provider applications (I had just done the credentialling myself 2 years ago, had all the documentation close at hand) easily, I have no good news. AS of this date: I have had (3) case managers (haven't even had any contact from the 3rd case manager yet...), very little communication from the original sales contact, asked for 100% refunds from a "director of operations" but was informed that "they don't offer full refunds despite the poor performance by the applications managers", have (2) denied applications to providers they "trusted would add me to their panel" (and I was even already on their panel), and no success on the other applications. I want this nightmare to be over, and I want to be completely refunded. Being familiar with the credentialing process, I know it is based on completing forms with the information provided by the client. I have meticulous records, provided them easily. Fail. Big FAIL. My #1 provider panel, Blue Cross/Blue Shield of South Carolina (where I am currently approved as a provider but under my former practice's group NPI number and simply needs to approve my "new practice NPI number, NOT re-credential me) has yet to even be submitted. My 2nd manager told me, "I will call every provider myself and get back to you in 72 hours." - it's been 5 days. I can't wait for any more delays, and went ahead and completed the BC/BS application on my own. I hopefully, will hear from them in a few days. My experience of "Take your money, then wait, and hope, and tolerate extremely poor performances by the team that convinced me they were THE company to go with" is not at all what I expected. Find another company and good luck everyone!

My experience with Bikham Healthcare has been fantastic in my journey to getting credentialing for my business. The people who are assigned to my case are always helpful and provide excellent customer service. Thank you Bikham Healthcare.

Rachel was very accommodating and helpful!! Thank you so much!!

Rajat is very knowledgeable and courteous