Bikham HealthcareA leader in providing Healthcare Solutions. Our Healthcare solutions include Medical Billing, Coding & the entire Revenue Cycle Management Spectrum.
Bikham Healthcare (bikhamhealthcare.com) has 676 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Health Equipment · New York, New York
Excellent
Health Equipment · ALBANY, New York
Excellent
Health Equipment · Brooklyn, New York
Excellent
Health Equipment · Brooklyn, New York
Excellent
676 approved reviews, newest moderated first
Eugene M.
Rachel is doing amazing job. She’s always available during working hours and is always urgent about getting the job done and keeping the customer up-to-date on the Progress of project. I’m glad she’s my account manager and I look forward to doing more business with Rachel. Excellent job Rachel keep it up!
Shannon M.
We felt like we weren’t getting anywhere with the enrollment process until Bikham stepped in. They took care of it quickly and efficiently.
Jennifer C.
Rachel was so very helpful and knowledgeable. this process is so complicated, but she knew exactly what to do to complete the credentially process for me!
Mohammad A.
I've been working with them for over a year now. Excellent communication and customer service. Will be staying with them forever!
Dan N.
ZERO RATING- Robert Wright being trained by Management has to be the worst customer service rep to handle any business relationship. It's been over 1 year and still no licensing? Could you imagine using them to Bill? Timely Filings ? Never...they are so unprofessional!!! Date of Experience is over 1 year ago not date shown. 05-23-2024 The only time we ever received some sort of response is when it posted a review on TrustPilot. Your customer service should be much more attentive to their customers especially when it is taking over 1 year since the order was placed. Robert was so attentive to get more providers to sign up, meanwhile when you call him for questions, he will either dodge your call or never call back. Terrible service all-around. My complaints are not illegitimate.
Response from Bikham HealthcareMay 22, 2024
Hello Dan Noor, Thank you for your feedback, and we apologize for any inconvenience. Upon reviewing your account, we found that you signed up with us in July 2023 for three license applications for two providers. Additionally, you added another account for one provider with three state license applications. In October 2023, we successfully filed one license application for New York state after receiving all the necessary information. However, we have been requesting additional information for the remaining applications for the past 10 months without receiving any response from you, causing significant delays. We eventually spoke with one of the providers after multiple attempts to reach you. They informed us that you no longer work for them and that we should not contact you regarding the information. However, we were never informed of this change, and you were our sole point of contact for these accounts. We understand the importance of this process, but according to our agreement, you are responsible for providing the necessary information promptly to avoid delays. We must meet the requirements of the state licensing boards, and incomplete applications are likely to be denied. During our conversation today, you confirmed that you did not post this negative feedback and that it was posted by someone else. As a result of this discussion, we are flagging the review as illegitimate, given that we clarified the facts and you verified that the feedback was from another individual. We also discussed the pending information, and you assured us that you would provide it as soon as possible. We look forward to hearing from you soon. Please reach out to us if you need any further assistance. We are always here to help. Thank you, Team Bikham Healthcare
Ohema D.
Uday is very good, polite , respectful, know what he is doing and such a very nice guy to work with. I will recommend him a billion times. Thank you Uday for being so patient 🙏🙌. keep up the good work. From (Ohema home care services LLC Waterbury "Alimatu sadia ahmed"
Venkat
I was Bikham for about 1 year. I was disappointed with their service. Since Rachel has been my point of contact the things have changed and I am now very hopeful that I will be credentialled with all the 10 insurances soon.
Ama
Rating: ★☆☆☆☆ Bikham Healthcare may seem like a promising healthcare service provider at first glance, but my experience with them has been nothing short of disappointing and infuriating. For years, I entrusted Bikham Healthcare with my hard-earned money, expecting the timely arrival of the promised services. However, what I received in return was nothing but empty promises and frustration. Despite numerous attempts to contact them and inquire about the status of my payments, I was met with silence and evasion. It has become abundantly clear to me that Bikham Healthcare is not a legitimate business but rather a cunning scam operation preying on unsuspecting individuals. Their blatant disregard for customer satisfaction and refusal to provide the services they claim to offer is not only unethical but also criminal. I urge anyone considering Bikham Healthcare to think twice before handing over any money to this deceitful company. Save yourself the headache and financial loss by steering clear of this scam. There are plenty of reputable healthcare providers out there deserving of your trust and investment – Bikham Healthcare is most certainly not one of them.
Response from Bikham HealthcareMay 22, 2024
Dear Ama, We are deeply grateful for your openness in sharing your thoughts with us, and we extend our sincerest apologies for any inconvenience you may have experienced. To better understand and address your concerns, we kindly request that you connect with our Executive Helpdesk at [email protected]. Regrettably, we've encountered difficulty locating your account using only your first name, and we are eager to assist you promptly. Your satisfaction is our top priority, and we are fully committed to resolving any issues you may have encountered. Your cooperation in providing the necessary information will greatly aid us in swiftly resolving this matter. Thank you for entrusting us with your credentialing needs as we eagerly await your response. Warm regards, Team Bikham Healthcare