HENRY
No booking but everything worked as…
No booking but everything worked as expected
Response from Bike Rent NYCMar 28, 2020
Hello Henry, Thank you for riding with us and for your review. We appreciate your business!

Central Park Rent Bike is a Member of the BikeRent.NYC group. Bike Rent NYC is the largest local bike rental business in New York City and is the official bike rental company of the NYC Parks. Bike Rent NYC serves New York City residents and visitors alike.
Bike Rent NYC (bikerent.nyc) has 559 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Activities & Tours · New York, New York
Excellent

Activities & Tours · New Rochelle, New York
Excellent

Activities & Tours · New York, New York
Excellent

Activities & Tours · New York, New York
Excellent
559 approved reviews, newest moderated first
HENRY
No booking but everything worked as expected
Response from Bike Rent NYCMar 28, 2020
Hello Henry, Thank you for riding with us and for your review. We appreciate your business!
JOUANNIC A.
Good ratio quality vs price
Response from Bike Rent NYCMar 27, 2020
Hello, Thank you for riding with Bike Rent NYC! We strive create a great experience as well as value to our riders. We appreciate your leaving a review for us and hope to see you again soon.
Fran
I really enjoyed this, it was a brilliant day and a great way to see central park. The reason for 4 rather than 5 stars is just because there wasn't an option for wearing a helmet as adults, which I would have liked. Overall though I would DEFINITELY recommend it and if I came back to NYC I'd do it again.
Response from Bike Rent NYCMar 27, 2020
Thank you Fran for riding with us! Your feedback is invaluable to us to find areas that need improvement. In your case, while helmets for those 14 and up are optional, they area available to everyone at NO charge. I apologize if this was not clearly explained to you at the time. We hope to see you again soon to show you the improvement we made - and for a chance to win that 5-star review!
Jan
Great service! Everything was perfect. I had only three hours for visiting Central Park, so rent a bike from Bike Rent NYC was a number one choice.
Response from Bike Rent NYCMar 27, 2020
Thank you for riding with Bike Rent NYC Jan! We appreciate your great review are happy to have created a wonderful memory of Central Park for you!
Michele
Quick friendly service! Would definitely hire from these guys when I visit from Australia again!
Response from Bike Rent NYCMar 27, 2020
Hello Michele, Thank you for riding with Bike Rent NYC! We appreciate your leaving a review for us and hope to see you again soon.
Moran
Very good experience
Response from Bike Rent NYCMar 28, 2020
Hello Moran, Thank you for riding with Bike Rent NYC! We appreciate your leaving a review for us and hope to see you again soon.
ENRIQUE SOMALO S.
It wasnice, but I think to expensive for just one hour. You need more time to ride around the whole park
Response from Bike Rent NYCMar 28, 2020
Hello Enrique, Thank you for riding with Bike Rent NYC! We appreciate your feedback here. We do agree that one hour is not enough time to see the whole of Central Park. 2-hours seems to be just right! The next time you are in NYC, please visit the following link for a 40% discount on your rental: https://bikerent.nyc/checkout/bike-rental/partner/
Jay
I missed the bike tour and they wouldn't let me join another one. The staff were incredibly inflexible so I cannot confidently recommend them. It was low season, too. I've done a ton of other bike tours.
Response from Bike Rent NYCApr 7, 2020
Hello Jay, We appreciate your feedback here as it helps us to discover areas which we need to improve upon. I am truly not sure why you were told this - we could have put you on the next tour. Would you mind sending us an email with further details of this experience? [email protected] We work hard to train our staff on how to provide great customer service. Clearly, this was not what you experienced in our store and we do apologize for that as it is not who we are as a company. We hope to see you again to show you the high level of service that we are capable of offering. Kind regards, Bike Rent NYC