BikeclosetReviews of bikecloset.com

I recenly ordered two bike jerseys from Bike Closet and unfortunately, they did not fit. I requested return labels for both and they responded within a reasonable period of time. I was credited for both jerseys and sent them back as requested. Please note, I was credited the full price for jerseys, however; the return shipping lablels covered the cost of the returns. This company is very LEGIT. I will be ordering merch from them in the future. KL, Brooklyn New York

I put a watch in my cart and text the people I was going to purchase it but I was not feeling well it was 139 for a Garmin watch, 2 hours later I went to the hospital I have Leukemia and was in true pain I got home watch was still in cart at 139. when I went to buy it went to 160 wrote 4 times no answer, This organization is rude, is arrogant and truly does not care about customers, made me think it is a Chinese cover in America business, where Garmin is made. Chinese companies truly dont give a crap about customer service, lived in Tianjin for 4 years same experience. I vote pay a bit more get a bit more... No one needs an arrogant, rude reseller. Something fishy about a company with no phone number to call, again leads to maybe different time zone and accent. they truly hurt a man who is sick and struggling, imagine if it were them , they would complain and throw a hissy fit Pay More when all these variables hit at the same time, They also told me there would be no shipping charge then told me there would be. unorganized.

Price Match and Shipment Bike Closet. Had an excellent experience. I ordered 2 Conti tires and with prompt support from customer service, received an almost immediate refund for the difference ($25/tire) in cost from another bike sales (Performance) website. While that was expected, my shipment was also expedited (at my request) and the tires shipped the same. That was unexpected. All of this was handled by text through their contact number and, when I texted my thanks and appreciation, they responded with "we always try to work as a team". No disagreement here. It was really appreciated. As an aside, I see that 1) many of these negative reviews are a year or more older and 2) when good things happen, few people take the time to write it down and say thanks. Put another way, many use the "review" as an opportunity to b****. So, I thought I'd take a minute to be kind.

Everything I ordered, came quickly, as described, and we’ll packaged. They offer first quality products at unbelievable prices.

I'm impressed, the item was shipped within 2 hours of the order being placed. When I got it, yah, it seemed like someone had opened it before, but the item itself was in perfect condition and half the price it would have been on amazon. Very happy with my purchase

Bike Closet's discounted, final sale price on a Suomy Vision helmet was the best price of any online. Their delivery was prompt, and service was professional. I plan to check their inventory first, for any future cycling-related purchases.

Hi, This is my first time with Bike Closet, they have a great selection, great quality, they are very honest, fast deliveries, they really take care of you. Cheers from NYC

I recently purchased a pair of sidi shoes and paid immediately then I received a text saying they had a “mix up” and pictures show were not the correct ones and they asked if I wanted different pair of shoes that did not look anything like the ones I ordered. I demanded an immediate refund and it looks like I may get that . But overall not a satisfying experience. They need to get their S—- together