bigplush.com Reviews | Read Customer Reviews of bigplush.com

bigplush.com Reviews | Read Customer Reviews of bigplush.com

bigplush.com reviews

370 approved reviews, newest moderated first

Customer
Oct 16, 2014
My wife's review after receiving the gift
it is the owl more beautiful than can exist, it is the best gift I have received. I'm in love with my teddy, I love it, it's beautiful.. Good Job!
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Josh
Oct 14, 2014
Significant Other Really Liked the Bear!
I received the really really big stuffed bear super quick! :) It was all I had wanted and they printed the wording on the orange ribbon perfectly (especially for how many words I had). The bear looked very close the picture I ordered and it was comforting to know that it was made in America. The only complaint I had was the bear smelled like a manufacturing plant out of the box. It was not the smell of smoke but rather the smell of some type of gas. I could only smell it when I hugged the bear and after shaking and airing it out for a day it was good to go for a gift! Only problem might be is if you shipped the gift directly to the recipient. Overall, I had a great experience.
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david G.
Oct 14, 2014
perfect
my girlfriend love it ,,,really nice great gift..good price ,,,fast delivery.i will buy more..thank you
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cynthia A.
Oct 10, 2014
weekend phone call
Even though there was a major problem this time around. They called over weekend and made things right. Very pleased that thing resolved. At least I can use computer glitch, why I was late on gift. Before I had no reason for snowballen. Thank you Mike
Response from bigplush.comOct 12, 2014
Hi Cynthia, Thanks for your time on the phone earlier today, as we discussed what exactly happened to cause the issue in your specific case. We really appreciate your understanding with regard to the delay that happened concerning the voice add-on you ordered. As a result of your rightful complaint, as of today - we have temporarily discontinued offering the voice option, and we will make it available again only when all of the issues that caused the delay have been corrected. As we promised, we have refunded you 100%, and - in addition, we are shipping your complete order (INCLUDING the voice add-on) for free, so that you will have it by the end of this coming week. We will follow up to make sure it arrived okay, and that we have done all that is necessary. Thanks again.
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Customer
Oct 8, 2014
Great service
Great product, fast shipping, and really great customer service.
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The D.
Oct 5, 2014
Fast, accurate and lovely!
I've been looking for a long time for a giant stuffed frog, my wife loves frogs and as a kid she owned one and lost it on a trip, ever since she hasnt been able to find a similar one. This website channge that! I found a 4-5 ft frog and she loves it! I really recommend this web site, shipping was extremely fast and the products are amazing.
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Customer
Sep 30, 2014
Speedy, and average quality
The product arrived quickly, but the plush covering is already coming off in some places. Ribbon is pretty cheap. Overall, it will be adequate as more of a gag gift than a forever product.
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Russell
Sep 27, 2014
Very fast
Great price and was delivered ahead of schedule - very happy!
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