Personalized big stuffed animals are our speciality.
bigplush.com (bigplush.com) has 370 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Corey L.
We never received our item
Response from bigplush.comNov 24, 2014
Hi Corey, It was nice speaking by phone today. I'm glad we could get this resolved. Your new tracking number was just sent by email. Please reach out to us with any other concerns concerning your order at 1-800-238-9481.
Sean B.
All good. Product as described and delivered quickly. Quality good. Thank you.
Toni
This website is user friendly and I would recommend it to anyone.
Jason S.
Only downfall, the big surprise was ruined because the name of where it came from was on the label and my wife seen it.
Carol F.
I spent hours on the internet searching for big plush bears. I stumbled across this site and it was exactly what I needed. The prices were really good and shipping was free. the bear was delivered very quickly and was beautiful! I will be a customer for life!
Customer
Very considerate customer service -- thank you!
Response from bigplush.comNov 20, 2014
Hi, We're so sorry to hear of this issue; this was the first time we heard of any problem with your order. We just tried calling you, and got your voicemail, so we left a message to call us back. We'll work hard to see exactly what happened here, and we promise to do whatever is necessary to make this less of a bad experience for you.
Colleen
This stuffed animal is great quality. Very cute, and large, and cuddly. Great for my 4 year old girl! The only glitch was that we made a message on the ribbon around the neck, and they chopped it up oddly on either end of the ribbon. So it now says, "For, Sydney / Love," on one end. "Santa 2014" in the other end. Just be careful what you get put on the ribbon. Otherwise... Love it!
Response from bigplush.comNov 20, 2014
Hi Colleen, We're sorry about how the satin neck ribbon was imprinted. We just tried calling you, and we left a voicemail to call us back at 1-800-238-9481. We'll be happy to re-do the ribbon exactly as you want; we just want to make sure we have it correct before we re-ship. Feel free to either call us or reply here with the exact instructions for how you want it imprinted, and we'll send out a new neck ribbon pronto. Hope that helps.
Tammie
I bought a 5 foot teddy bear for my 16 year old daughter for Christmas. It is super soft and cuddly. I love the personalization and I think it will be exactly what she was asking for. I definitely recommend this site. The bear shipped the next day and it is top quality for the price!
