Mia L.
They F-ing ROCK!!!!
My daughter requested a "Giant Blue Unicorn named Albert" from Santa and they made it happen. Where there was trouble with the Postal Service, USPS Sucks... they were nice enough to talk me off the ledge even though the problem was NOT on their end and at least offer me some possible back up solutions. We WERE able to track Albert down in the 11th hour (literally 11:23am on Christmas eve) at the post office after our regular carrier said he was there, they would not let him take the box because it was too big. They told him to take more smaller ones instead. I'm assuming some of the other reviewers who had problems getting their packages may have also been the result of large package discrimination. I can not say enough what this meant to my daughter, they helped to create a memory that will last a lifetime for our family and managed to upstage Taylor Swift tickets, who'd have thought.