Big O TiresReviews of bigotires.com

I live in the Phoenix, Arizona metro area. Having worked for Goodyear Tire & Rubber in Akron, Ohio I am fully aware of the importance of tire rotation AND spin balancing every 7,000 miles. Having a bad experience with Pep Boys, I visited Big O Tires on Carefree Hwy in north Phoenix for this tire maintenance. I was told, "we can not even touch your tires since they are over 6 years old." "It is federal law and we would be liable if something should happen that would cause an accident." This is FALSE! There is NO federal law regarding age of a tire, only tire tread depth. This is Big O Tires ploy to get the customer to purchase new tires! A money making process for Big O Tires and NOT the customer! BEWARE of this policy!

JUST READ THE ENDLESS PAGES OF 1 STAR REVIEWS! IF YOU DO BUSINESS WITH THESE JOKERS, YOU ARE A FOOL! THEY ARE MASTERS OF THE BAIT AND SWITCH. I AM BAFFLED AT THE NUMBER OF CUSTOMER COMPLAINTS! I HIGHLY RECOMMEND YOU STAY AWAY FROM THIS GREEDY, DISHONEST PLACE OF BUSINESS!

Big O tire at 6Th & Chambers is not a good choice for tires. Their tires lasted about 6 months before they need to be replaced therefore their tires sucks. And consumer service isn’t friendly at all. And they’ll throw your spare tire in your car & don’t care where it exactly goes or making sure it’s tied down properly. On top of that if you leave anything valuable in your car as they have your vehicle like jewelry or anything else valuable. They’ll steal it & lie about it. It’s just wise to avoid them & just go to a better tire company to get a set of new tires for your ride.

STAY AWAY!! Please never get a Big O Tires credit card. Payment due on the 1st, if paid on the 2nd $41 late fee every single month. So many sneaky fees you will never be done paying off this card. Best to not ever get a card like this.

Scheduled an appointment online for front end alignment at thier yuma az store. went in the day before appointment and asked for a quote on tires to go with the alignment. when I arrived for the appointment i was told they didnt have anyone to align my jeep! never received notification that the appointment was cancelled. They absalutly have no F@#H^&$%# clue what they are doing there. Should not have delt with cut rate ametures. Dont waste your money. Go to discount tire or even walmart to get tires or work done. Dont waste your time with these amatures.

Fast service and very polite works .. they asked questions and made sure we were comfortable while waiting .

Big O Tire in Fayetteville AR is the biggest ripoff place. They hardly ever fix people tires, almost always sell a new tire instead. Don’t ever make an appointment because appointments are useless. I set one up 5 days in advance for 8:30am 03/02/2024. Got there and checked in early. 3 hours later I asked what’s taking so long. The response was on your still here and they haven’t done this yet. I said yes I’m still here and no work yet. 45 minutes later my truck was pulled in and 45 minutes later it was done. They only changed 1 rotor & 1 brake caliper on right of my truck with new parts I supplied from AutoZone. They charged me for 1 1/2 hours of labor. When I asked why so much for 45 minutes of work. They said they charge what computer says. The computer does say 1 1/2 hours for both rotors & calipers on rear axle. They only replaced 1 on the right rear. They never would give me a refund for the extra 45 minutes they charged me for. Very dishonest business and I WILL NOT EVER DO BUSINESS WITH THEM AGAIN. have brought tires there before for a trailer and have trouble with value stems leaking all the time. They did fix a tire for me but they did try and tell me I needed a one a few months back. After arguing with them they finally repaired it. Once they knew they couldn’t upsale

Big O tire in Mustang,Oklahoma.. I can not say enough about about the excellent service ..and great People..manager Sean ( I think) and his tech. are fantastic..heads high