Big LotsReviews of biglots.com

Big Lots ordering to pick up. What a waste of time!! after putting 15 items in my cart, they announced that i had Mutiple pick up locations! Like I'm not going to drive all over the County to p/u items. Once all those other city items were weeded out, I went to pay for my cart, they wanted payment without giving me a day/time of pick up! I was using online ordering as I am short of time. I called Customer Service and got a girl who didn't have a clue what to do. What a huge waste of time!

I was only in the store yesterday for 10 minutes and had my things in my arms and two different employees asked if I needed a basket including Sonia at the register which made me feel very special and then again at Sonia's register. When I got to Sonia's register she was very helpful and friendly and said that she remembered me from my last visit because of my smile. I said thank you and complimented her smile too because smiles are very rare these days. Thank you for hiring people like Sonia I'm sure I'm going to continue to enjoy my shopping experience at my Big lots Lake Jackson Texas 😍

I like big lots and shop there often. However I had an awful experience today. After spending an hour in the store and getting everything I needed I went to check out and the cashier looked down and drooled into my bag alot! I tried to be tactful and said honey you drooled all over my purchases. She did not say anything just took the stuff out put it in a different bag wiped her .mouth and chin with her hand and proceeded to touch the rest of my things. I didn't want to embarrass her but I didn't know what to do. I asked a manager without her seeing I told him what happened and he said I could reshop everything. Well I had spent enough time In the store and needed to leave. On the way home iwas getting more Andorra grossed out. Somebody like that should not work directly with the public!! What an awful experience. With no apology or anything.

Big Lots used to have great prices on all kinds of items. Food, home decor, tools. I can get any item they sell cheaper at retail stores like Walmart, Harbor Freight, Dollar Store, Target. Hell their foods items are cheaper to buy at the gas stations. Big Lots used to be one of my to go to stores. I could care less about them now. When I think of shopping they're not even on my mind anymore. So damn expensive.

Same-day delivery advertisement is BS. More like 2 days (if lucky). Make sure you take a few days off to receive your stuff.

Awful staff. One even said he would gladly be elsewhere. Pruced are the same as everyone else. Meh

I was under the impression of getting hired on at a new Big Lots in town. The hiring manager seemed nice and all in the interview, (after trying to wrap my head around their sketchy website that crashes every other time), the Manager was lazy, unorganized and was lacking some of the skills of being a manager, I was waiting for a background check for going on over a month. I have kept calling the manager for the background check as, and I quote "Whats your email, ill send it to you when I have a chance..." I gave the manager my email several times and even spelled it out, letter by letter, number by number and still no effort of sending it, and with no hesitation dropped the whole hiring situation like nothing, I was rejected all because their faulty career website and a lazy manager If possible I would put a 0/5 stars because Big Lots was a Big Waist of my time

The furniture counter person named Mary was very rude to me and my family! We were trying to purchase 2 childrens recliners. There were no signs made for the furniture stating they were display chairs so we took them to the front to pay for them. We were told to take them back to the furniture counter where Mary was to help us get the chairs that we could buy! When I approached her she was very rude talking to me about leasing. I was not sure as to what was going on at that moment because my husband was coming over and I thought he had already purchased the chairs. The lady who was helping us spoke very fast and was hard to understand, I heard from her to meet Mary and exchange the chairs. I was trying to explain to Mary that we had already purchased the chairs on our big lots card and she continued to be rude and argue with me instead of having customer service and explaining the situation, she continued with an attitude in front of other customers about leasing. First of all there should be signage on all the furniture to communicate to us customers what is displays! That would help these kindof misunderstanding situations from happening! It was very confusing! We had our children with us, one of them has special needs which is Autism and he didn't understand why we were having to go back in the store with the chairs we were getting for our kids,, he became very upset! We know our limit with him when it comes to shopping, un and out. We do not go out with him very often, but when we do we understand that we can't take very much time! We should have never had to go through that rucuss, they should have brought the chairs to the front instead of having us go back inside the store! We left the Everett Big Lots store not purchasing anything and we will never purchase anything from this store again! We have already purchased furniture from this store a few weeks ago, a king size bed and fireplace! These are big purchases for our family and we were planning on purchasing more! Big Lots in Everett we will never purchase from again! Mary who works at the furniture counter needs to get a different job and not work in customer service! She has disrespected our family and our hard earned money will go towards another furniture store!