Big CartelBig Cartel is an e-commerce platform that gives creators, artists, makers, and small brands from all over the world the power to open their own online stores and make a living doing what they love. Since 2005, we’ve helped people sell over $3.5 billion of their work while remaining a 100% independent company. Driven by our passion for creativity and innovation, we stand as a haven for small brands connecting their passion with opportunity.
Big Cartel (bigcartel.com) has 438 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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bagsbyrubbertree
it's very easy to navigate and use. team quickly addresses questions right away too. :)
Response from Big CartelSep 15, 2026
Thanks so much for the kind words! We’re glad to hear Big Cartel is easy to navigate and that our team could be there to help when you needed us. We really appreciate you taking the time to share your experience! 😊
Jessica C.
The website was very easy to use and it was straight foward
Response from Big CartelSep 15, 2026
Thanks for sharing! We’re so glad to hear you found Big Cartel easy to use and straightforward. We really appreciate you taking the time to leave us a review! 😊
Daniel C.
Shopped around a lot, and Big Cartel just makes it easy for us to put our lil' shop in front of our fans!
Response from Big CartelSep 14, 2026
We love hearing this! We're so glad you found your way to Big Cartel and that we've made it easy to get your shop out there!✨
Soul Supply G.
lots of API integrations on diamond plan very user and shopper friendly been using BC for over 6 years
Response from Big CartelSep 14, 2026
Six+ years! 🥹 We're so glad that Big Cartel has been easy for both you and your shoppers to use.
Delicia B.
I love big Cartel. I been using them for years.
Response from Big CartelSep 14, 2026
Thanks so much for sticking with us over the years! We're grateful to have you as part of our community!
Jae'da
I love trustpilot because I like the system like their system that they have. It’s very easy and trustable. review is very nicely written and I just love it.
Response from Big CartelSep 9, 2026
Thanks so much for the five stars and for taking the time to leave a review! We really appreciate your support and kind feedback.
Napash B.
The company is professional ,prompt,& very helpful in guiding me to do my very best. Great resources and keep up the great work, thank you !
Response from Big CartelSep 9, 2026
Thank you so much for the kind words! We’re so glad to hear you’ve found our team and resources helpful. We really appreciate your support and are always happy to help along the way!
Adam Mihara F.
I was looking for an affordable way to put my homemade products on a shop-able website. There were a few options out there but Big Cartel was the most economical and feature-filled one I found. After using it for the past 6 months, I give it a full 5 star rating. It's easy to use and works well on both laptop and phone app (Android).
Response from Big CartelSep 8, 2026
Thank you so much for the 5-star review! 💛 We’re thrilled to hear Big Cartel has been an affordable and easy-to-use home for your homemade products, and that things have been working well for you on both desktop and Android. If you ever need a hand or want to explore more of what you can do with your shop, our Help Center has plenty of guides and resources: https://www.bigcartel.com/resources/help And if you can’t find what you need there, you can always reach out to our Support team through the chat we’re happy to help!
