Big CartelBig Cartel is an e-commerce platform that gives creators, artists, makers, and small brands from all over the world the power to open their own online stores and make a living doing what they love. Since 2005, we’ve helped people sell over $3.5 billion of their work while remaining a 100% independent company. Driven by our passion for creativity and innovation, we stand as a haven for small brands connecting their passion with opportunity.
Big Cartel (bigcartel.com) has 438 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Kitty Gleason - W.
The site is great. Easy to use. Have a couple of tweeks I will pass on to them. If I can teach my mom, anyone can use it.
Response from Big CartelOct 19, 2026
We love that you've even got your mom using Big Cartel! 🤩 Making things simple and approachable is what we're all about. And we'd love to hear your suggestions—we're always looking for ways to improve, so definitely email us at [email protected]. Thank you!
Perry H.
Nice site just don’t know how to import and export nothing on to my site it’s been sitting here with nothing on it for years…
Response from Big CartelOct 8, 2026
Our support team can help! Just reach out to us at [email protected], or if you're logged into the admin you can click "Get help" in the left navigation to send us a message. 😄
Hugo De L.
Easy to set up and fair pricing !
Response from Big CartelSep 24, 2026
We're all about keeping things simple and affordable, so we're happy to hear Big Cartel is hitting the mark! 🤩
Glass Slipper P.
The shop was easy to set up and take live. I do struggle a tad with the overall appearance of the my site, but I am still learning. I am satisfied, so far, and look forward to continued use.
Response from Big CartelSep 22, 2026
Thanks so much for the kind words! We’re glad getting your shop set up and live was easy. 😊 If you’d like some help fine-tuning the look of your site, our Design your shop section in the Help Center has guides and resources to help you customize things: https://www.bigcartel.com/resources/help And if you get stuck or want a little guidance, reach out to our Support team through chat—we’re always happy to help!
Lenny B.
Overall good service, not very expensive but it keeps trying to get me to use the new layout which is hideous.
Response from Big CartelAug 27, 2026
Shoot! Please feel free to share specifics with us at [email protected]. We're still making changes so we want to hear what you love and what you hate-- even if you hate all of it!🫣
Lynn P.
Clean, modern interfaces/templates to create a simple shop for free. If you just have one-off sales or you need a straightforward online presence where folk can view your work, it may be all you need: upgrades are available.
sara S.
ig Cartel is intuitive and provides an excellent quality-to-price ratio
Tiffany O.
I like the reminders from Big Cartel of how I can better my shop.
Response from Big CartelJul 24, 2026
We're so glad you find our reminders and shop tips helpful. We love sharing ideas that help sellers get the most out of their shops, and appreciate you taking the time to leave a review!🌟
