Anonymous
Faux fur source = scammers
Do not order anything from faux fur source!! Waited 3 months for my package, it didnt arrive. And u dont get the money refunded either.

Big Cartel is an e-commerce platform that gives creators, artists, makers, and small brands from all over the world the power to open their own online stores and make a living doing what they love. Since 2005, we’ve helped people sell over $3.5 billion of their work while remaining a 100% independent company. Driven by our passion for creativity and innovation, we stand as a haven for small brands connecting their passion with opportunity.
Big Cartel (bigcartel.com) has 438 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Anonymous
Do not order anything from faux fur source!! Waited 3 months for my package, it didnt arrive. And u dont get the money refunded either.
Leahy L.
Worst site iv ever used in my life. They dont even have a toll free number to call. Joke of a website
Ellie D.
Having read through this review page in advance to setting up my site on big cartel, I expected it to be a tragic waste of time. I was pleasantly surprised and horrified at these reviews once I started using it. The issue is, the people writing the reviews on here do not understand the difference between reviewing a store using big cartel as their platform, and the platform big cartel itself. Since I have owned multiple successful etsy stores before, I moved to bigcartel because I was fed up of ridiculous fees taking loads of my profits. Using big cartel for my business, I no longer lose around 20% to etsy fees. I think it would be a lot easier just to write a list at this point. Pros of big cartel: -Only 2.9% transaction fee if you use stripe as your payment method (basically its a safe checkout option). No fees paid to bigcartel unless you pay monthly for better features -which is a hell of a lot cheaper than shopify packages. -cheaper website packages. The first package is free, which is great go start on. And then the next one up, I believe its around £7 a month compared to shopify which starts at around £20 for its basic package. Its more affordable and you don't need to make as many sales to make it worth using! -You can use either bank payments or paypal or both to get paid/pay for items -easy to use, no coding involved unless you choose to -looks good - nice presets. Takes the stress out of having to come up with something on your own. -stripe has a feature that assesses scam payments and reports back. I haven't had to use it ever or report any scam payments but its good that there's regular assessment Cons of bigbcartel: -I would say you have to drive your own customers there, but thats literally why you have your own website anywhere. Really if you're not at a stage where you can attract your own customers you shouldn't have your own site, stick to etsy to create your own traffic if your just starting out :) -I personally am very picky when it comes to how my site looks, and I feel like it would be nice to have a bit more control of its appearance. The presets are very nice though. -they don't have an automatic review area, you have to collect that yourself and put it up -uneducated reviews make it harder to sell on. If people are complaining about its validity just due to one bad seller exploiting them, it ruins the platform for all the trustworthy sites. I feel like it would be a good idea to create trust with customers and have a good relationship with customers in advance to creating your site anywhere but especially on big cartel. Because reviews on here, create doubt. You need that trust in advance so they feel like you won't rip them off essentially. I personally have never had an issue either when buying off big cartel sites. I think you just need to be aware, and not buy from untrustworthy sites. A good tip is just to pay through PayPal if you ever feel unsafe - you can always open a claim with paypal if worst comes to the worst and they are always in favour of the customer if there's an issue. You will just get your money back. There's always a very small amount of bad sites on any platform -think of how many scams there are ok amazon which is a generally trusted platform. I don't think that makes the entire platform a scam.
Resistor R.
This wanna-be Etsy platform is plagued with problems. They advertise as "free" but it's far from it. On Etsy you pay a measly 20 cents listing fee. With the Cartel you can pay $10 dollars or more in a monthly fee and if you make no sales then you lose a lot more money. The platform is small so they offer no protection for sellers or buyers, so scams run rampant on the site. You can list stuff, collect the money, and ship nothing and customers have no recourse. Other reviewers mentioned the platform is run by far leftists. It's an artist site, so what do you expect? It's funny they plaster Black Lives Matter in huge text all over their website, but go to their about page and the staff is 99% white. Maybe they are a bunch of hypocrites? Lastly, Etsy has waaaayyyy more features. One example is if someone abandons the cart you can contact them Etsy and pick up lost sales. Not possible on Cartel. Etsy can accept payments for you. With Cartel you need to source your own payment solution which of course costs money, so Cartel is not as free as it sounds!
keith
bigcartel.com scammers all the customers are scammers dont order from this one thepyrohouse.bigcartel
elizabeth A.
Do not order anything from Faux Fur Source. The orders do not arrive and there is no way of contacting them. Seriously out of pocket thanks to these guys.
Kelly
I bought a gilet and a jacket from faux fur source on Instagram. The gilet was cheap- looking not at all like the photo advertised and the jacket was light grey when I ordered dark grey. I will never use this company again. Cheap rubbish. They were Christmas presents
elena H.
spent over £50 on a coat, never arrived and continuesly asked for refund, had no response. would not recommend this to anyone