Bob C.
Very Positive
Honestly I was skeptical as I had not seen or heard of Bigbigmart before, but overall I was very satisfied. The price on the Milwaukee chainsaw+blower kit was better then everywhere else. I only received an email acknowledging the order but not that it was sent, but it was delivered nonetheless (then the emails came.) It was suppose to come with an extra chain. I sent an email and they called me, then subsequently sent the chain. They called again the day the missing chain was delieverd to follow up. Overall, I was very pleased.
Response from Bigbigmart.comFeb 20, 2024
Thank you for sharing your experience with us! We're glad to hear that despite initial skepticism, you were satisfied with your purchase from Bigbigmart. We apologize for any confusion regarding the acknowledgment and delivery notifications, but we're pleased to know that the item arrived nonetheless. Additionally, we're glad we could promptly address the issue with the missing chain and provide you with excellent customer service. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your business and are here to help!