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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Apr 16, 2021
Prompt service
Prompt service, friendly staff, good with our kids!
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Patient
Apr 16, 2021
Clean and quick
Clean and quick
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Patient
Apr 16, 2021
Very quick and professional
Very quick and professional
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BTalbott
Apr 16, 2021
I just feel that I got not answers
I just feel that I got not answers. Ended going to Urgent care 2 days later.
Report
Patient
Apr 13, 2021
I was told there was no charge for a…
I was told there was no charge for a Covid test but now I have been billed $50
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Mama Bear & C.
Apr 13, 2021
Fast
Fast, friendly and professional.
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Patient
Apr 11, 2021
Doctor rushed through my appointment
Doctor rushed through my appointment. I got 5 minutes down the road and he called to tell me I needed to turn around since he overlooked some of my test results.
Response from BetterMed Urgent CareApr 16, 2021
Hi There, We are sorry that you had a negative experience with us. Thank you for taking time to leave us a review. We take feedback like this seriously and will be sharing it with the site manager.
Report
Patient
Apr 11, 2021
The receptionist that takes your…
The receptionist that takes your information was clueless and rude! She should not ever have a job dealing with the public. Dumb as a ROCK !!!! the nurse did not even have the correct information to give me the proper test. The paper I was to initial to authorize services they had me initial AFTER services. TERRIBLE SERVICE !!!!
Response from BetterMed Urgent CareApr 16, 2021
Hi There, We are sorry that you had a negative experience with us. Thank you for taking time to leave us a review. We take feedback like this seriously and will be sharing it with the site manager.
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