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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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MarkPatient
Aug 2, 2019
Excellent PA and nurses but care was…
Excellent PA and nurses but care was very expensive.
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Patient's S.
Aug 2, 2019
I would give zero stars if I could
I would give zero stars if I could. My husband went in for what was clearly a bad infection stemming from a tooth that was pulled the day before. They sent him home saying nothing was wrong. He ended up in the ICU less than 24 hours later, needing emergency surgery for a sepsis infection. I would not recommend this place to anyone.
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Dail
Aug 2, 2019
LOVE
I am so happy Better Meds is in MY neighborhood. They are always fast and professional, LOVE !
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Virginia P.
Aug 2, 2019
Very professional
Very professional, very friendly!
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Lori W.
Aug 2, 2019
Awesome experience
Awesome experience. Pre-registered before I got there and was in and out in under an hour including x-rays!
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Patient
Aug 2, 2019
We have been pleased every time we have…
We have been pleased every time we have used BetterMed Urgent Care.
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Sharon
Aug 2, 2019
It always happens during the weekend
Why do injuries always happen on the weekend? Never fear - at BetterMed you will be greeted by friendly front desk staff. You will be treated by competent, kind medical staff who explain options and directions clearly. In house x-rays and other services can be handled in one spot.
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Patient
Aug 2, 2019
Great care.
No complaints. I love the fact that you can check in on the app and walk in. I’ve used Better Med several times and every experience has been exceptional.
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