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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Apr 30, 2021
Good service
Good service
Report
Patient A.
Apr 30, 2021
Very prompt service and professional…
Very prompt service and professional manner the entire time. Very clean safe environment.
Report
Patient
Apr 30, 2021
Great experience
As always, service was very professional and knowledgeable with very little wait time even though I was a walk-in.
Report
Jennifer W.
Apr 30, 2021
Went for pain in upper abdomen
Went for pain in upper abdomen. PA was awesome. Answers all my questions, did blood work to rule out my liver and sent me to a GI Doctor. Building was immaculate, staff awesome. Will definitely go back if ever need services again,
Report
Patient
Apr 30, 2021
Your staff was kind
Your staff was kind, and efficient. The building seemed clean and well taken care of. They were able to provide me with the COVID test I needed so that I could return to work.
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Patient
Apr 30, 2021
Quick services
Quick services . Nice and clean
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Patient
Apr 30, 2021
Cut to arm
Cut to arm, wound cleaned and bandaged, advised to follow up in 5 days with primary care Dr. I did that and was advised to clean and treat with neosporin daily, which I am doing.
Report
Patient
Apr 30, 2021
Provider was great
Provider was great. Receptionist sucked.
Response from BetterMed Urgent CareMay 14, 2021
Thank you for alerting us to your experience. We will be sure to share your feedback with the Site Manager.
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