Hristo P.
Great nurses with excellent fast…
Great nurses with excellent fast service, highly recommend! But have your insurance ready...

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Hristo P.
Great nurses with excellent fast service, highly recommend! But have your insurance ready...
Patient
Excellent service. Very courteous and helpful
Patient
Great customer service and feedback after covid testing.
Patient
Apparently there was only one provider working both sides of the building, but they failed to mention this while taking my vitals. I waited for about 2 hours with no contact and wondered if they had forgotten I was even there.
Response from BetterMed Urgent CareMay 14, 2021
We are sorry you had a negative and frustrating experience with us. Thank you for taking time to leave us a review, we will be sharing it with the Site Manager.
Jenn
Tough scheduling online. Had our doubts that we were even scheduled. Took so much time and was impersonal. They weren't busy and could have easily helped us but stated that they had limited access to the calendar?? The receptionist was rude as we were greeted outside the door. Hard to hear her and she took her wrath out on us because she had to come to the door to tell us it was open. Obviously didn't like her job. The rest of the staff was efficient and professional
Response from BetterMed Urgent CareMay 14, 2021
Thank you for alerting us to your experience. We will be sure to share your feedback with the Site Manager.
Patient
I was treated professionally and in a timely fashion. The staff is very good. The Spotsylvania Better Med
Sherry B.
I got excellent care when I broke a bone in my hand and visited this clinic. They treated me well they were efficient and they listened to me. I highly recommend this place.
Patient
The experience was fast and easy!