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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Gene and Lee ann H.
Apr 30, 2021
Quick service and well organized
Quick service and well organized
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Patient
Apr 30, 2021
I just love Better Med.
I just love Better Med.
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Courtney
Apr 30, 2021
We had a great experience at BetterMed!
We had a great experience at BetterMed!
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Louise S.
Apr 30, 2021
The Better Med that I dealt with gave…
The Better Med that I dealt with gave me superior service. I needed a COVID PCR test within 72 hours of my flight to Turkey and they were able to do this easily for me. Everyone was pleasant and carried out their job efficiently. I give this branch in Chester a five star rating!
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Patient
Apr 30, 2021
Told me fibula was fractured sent me to…
Told me fibula was fractured sent me to orthopedic and they tell me there is nothing wrong.
Response from BetterMed Urgent CareMay 14, 2021
Thank you for alerting us to your experience. We will be sure to share your feedback with the Site Manager. We hope you are feeling better.
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Patient
Apr 30, 2021
Very fast and reliable
Very fast and reliable
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Patient
Apr 30, 2021
Quick and easy covid testing
Quick and easy covid testing
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Patient
Apr 30, 2021
BetterMed is an indispensable part of our family’s health care approach.
BetterMed has proven to be extremely helpful to our family. The location is convenient, we have never had a wait, and the online check-in capability is outstanding. The providers we have had at BetterMed have always been warm, empathetic, and professional. No long waits in the room. Providers are knowledgeable, down-to-earth, and spend time with you, happy to explain things fully and answer questions. Can’t say enough good about these folks. Urgent care done right!
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