Patient
Cleanest urgent care I’ve ever seen
Cleanest urgent care I’ve ever seen. No wait at all. Praying it stays this clean! Very modern look and very kind staff!

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
Cleanest urgent care I’ve ever seen. No wait at all. Praying it stays this clean! Very modern look and very kind staff!
Evelyn M.
I had a great experience @ Better Med back in February and already reviewed the visit. I couldn't have asked for a better experience (with the exception of the flu test that was painful!!) Everyone was helpful and kind, and I was in and out in no time at all even though there were several patients there, Highly recommended, I've been to the Mechanicsville and the Willow Lawn location and had the same great experience in both locations, the staff is very caring and professional.
Response from BetterMed Urgent CareMar 17, 2020
Evelyn, we're so glad you have had positive experiences with us. We always want your visit to be as pleasant as possible. Hope you're feeling better!
Patient
Everyone at the office was efficient and super friendly. I came back a second time and still the same service. Thank you!
Patient
Impressed by how clean their facilities are, they get you in quickly and the doctors are thorough.
Response from BetterMed Urgent CareMar 16, 2020
We love to hear that! We hope your visit was as pleasant as possible.
Patient
Excellent service!
Patient
Phone sign in worked. Front desk was fun to work with. PA was very good. Quick results that allow me to take my scheduled trip knowing I did not have the flu
Response from BetterMed Urgent CareApr 2, 2020
Thanks for the review! Hope you're feeling better.
Patient
Very good and fast professional service for entire family!!
Response from BetterMed Urgent CareApr 2, 2020
Thank you for the positive review, we appreciate it!
Patient
I had an appointment time of 1:00pm. I was not seen until 2:15pm. I believe other people walked in and were taken care of first rather than those who set an appointment. THE DATE OF THE APPOINTMENT WAS FEBRUARY 10, 2020.
Response from BetterMed Urgent CareApr 1, 2020
Thanks for your comments. We are sorry to hear about your wait. Can you please email the date and time of day to [email protected]? We take this feedback seriously and will work to resolve it.