BetterMed Urgent CareBetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Rebecca
Quick check in and room placement. Nurses tell you everything they are doing, why they are doing it and how long the doctor will be. Doctors are friendly, knowledgeable and they explain everything using terms I could understand.
Response from BetterMed Urgent CareMar 16, 2020
Glad to hear you had such a positive experience with us, Rebecca. Thank you for taking the time to leave us a review and we hope you're feeling better!
Judy
Short wait, great doctor, correct diagnosis and meds, and I'm all better. Thanks!
Response from BetterMed Urgent CareMar 18, 2020
Glad to hear you had such a positive experience with us, Judy. Thank you for taking time out of your day to leave us a nice review!
Patient J.
Great, was in and out, very professional staff
Response from BetterMed Urgent CareMar 16, 2020
Thank you for giving us the opportunity to care for you and taking the time to rate your visit.
Lisa
Great Patient Care!
Response from BetterMed Urgent CareMar 16, 2020
Thanks for the review! Hope you're feeling better.
Patient
I was treated like a dead beat so I walked out
Response from BetterMed Urgent CareMar 16, 2020
We are so sorry you had a negative experience with us. We take this feedback very seriously and will be sharing your comments to our management team.
Patient
Clean facility, efficient from start to finish and both the nurse and nurse practitioner treated me like a human being and listened and were thorough with me. Never going back to patient first where you are a number and overcharged out the you know what
Response from BetterMed Urgent CareMar 16, 2020
We're so glad you had a positive experience with us! Thank you for taking the time to recommend us, we truly appreciate it. Hope you're feeling better!
Patient
Excellent experience! Highly recommended!
Response from BetterMed Urgent CareMar 16, 2020
Thanks for the review! We're here for you when you need us. 🙂
R E.
Even though the office was busy, they got me in and out quickly. Was happy with the level of care.
Response from BetterMed Urgent CareApr 2, 2020
Thanks for the review! Hope you're feeling better.