BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

Patient
Mar 10, 2020
Friendly
Friendly, fast service. Everyone there is great! They make sure I have no questions before I leave.
Response from BetterMed Urgent CareApr 2, 2020
Glad to hear it! We appreciate you taking the time to share your experience.
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Patient
Mar 10, 2020
great people
great people
Response from BetterMed Urgent CareMar 16, 2020
Thank you for giving us the opportunity to care for you and taking the time to rate your visit.
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Patient
Mar 10, 2020
I appreciate how quick I was in and out…
I appreciate how quick I was in and out still being able to have accomplished what I came for.
Response from BetterMed Urgent CareApr 2, 2020
Glad to hear it! We appreciate you taking the time to share your experience.
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Taylor G.
Mar 10, 2020
BetterMed Experience Review
The facility was extremely clean, and the PA responded to my room within minutes of arriving. I appreciate the fact that when my first antibiotic was unsuccessful, I didn’t have to come back in for the physician to write me a stronger prescription to help relieve my sinus infection. However, I had to call BetterMed as I did not get a reply through the patient portal after two days. That was irritating when I suffered for two extra days trying to be patient for the provider to respond in a reasonable amount of time. I was grateful however that my time wasn’t spent going back to the doctors office. The staff need to be more mindful of messages sent to the provider. For this reason, I gave BetterMed four stars.
Response from BetterMed Urgent CareMar 13, 2020
Taylor, thank you for taking the time to share your experience. We're sorry we fell short in communicating with you. We're always looking for ways to improve and appreciate your feedback.
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Patient
Mar 10, 2020
Very good care
The staff was responsive and caring. Saved my life basically.
Response from BetterMed Urgent CareApr 2, 2020
Very glad to hear you had a positive experience with us. Thank you for taking the time to leave a review!
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Jay
Mar 10, 2020
Be diligent and do research
BetterMed doesn't consider your insurance plan when they give you prescriptions or recommendations to specialists. Be diligent and do research on what they recommend and if it's in your network or not.
Response from BetterMed Urgent CareMar 17, 2020
Hi, Jay. Your feedback is very important to us. Thank you for taking the time to write the review. We are sorry to hear about your experience at our Willow Lawn location and will pass this along to our management team. Thanks again for your comments.
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SEH
Mar 10, 2020
Thank you
Very helpful and thorough
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Patient
Mar 10, 2020
Beautiful building
Beautiful building, hate that they keep your credit card information. Will not return.
Response from BetterMed Urgent CareApr 23, 2020
Thank you for your feedback. If you would like to discuss further, please email us at [email protected]. Hope you're feeling better.
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