Patient
Very compassionate care
Very compassionate care, even in the midst of COVID-19. You are appreciated!

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
Very compassionate care, even in the midst of COVID-19. You are appreciated!
Patient
Over all satisfied with service
Patient
Quick, efficient and safe. Good experience.
Patient
Thought I had sprained ankle. Should have been given a wheelchair instead of being asked to walk to exam rm then X-ray since I had a broken leg. Was given a walking boot, but they didn’t take strips off Velcro/fit it properly. Told to see ortho dr, which I did. When he took an X-ray, my fracture that had been aligned, was now misaligned due to incorrect boot fitting. Fracture could not be re-aligned. Very upset that this could have been avoided if your staff was properly trained.
Response from BetterMed Urgent CareJun 17, 2020
Thank you for taking time to leave us feedback. We are sorry that this was not a positive experience and we take your feedback very seriously. We will be sharing your comments with management. If you would like to give us any additional information or share additional feedback, please email us at [email protected] with your name, date and location of visit.
Patient
Very friendly staff.
Patient
Quick and easy
Jonathon
Good service, and care even during Covid epidemic.
Patient
Good experience