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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Jun 8, 2020
Was there for Covid 19 test
Was there for Covid 19 test. Recency Staff was organized and friendly.
Report
Patient
Jun 8, 2020
Nice and friendly staff
Nice and friendly staff. Got me in and out fairly quick.
Report
Lance
Jun 7, 2020
Fast
Fast, quick, friendly , professional, knowledgeable and personal service
Report
Michelle J.
Jun 7, 2020
Nice professional wonderful experience!!
Nice professional wonderful experience!! Ashland Virginia!!!!
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Patient Joyce Z.
Jun 6, 2020
I was pleased with my visit
I was pleased with my visit. Everyone was very courteous and professional. There was no wait time. Would go again if need be.
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Patient
Jun 6, 2020
The service was great and the staff was…
The service was great and the staff was very professional the only negative think I have I never received my results for my covid-19 test. I'm guessing since I didn't get a follow-up I guess my results were negative. Again staff was very professional.
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Lenita
Jun 5, 2020
The doctor was informative and…
The doctor was informative and professional with lots of bed side manner.
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Chyanne.
Jun 5, 2020
I was told by Chippenham health group…
I was told by Chippenham health group your testing was free and got 350 dollars taken out of my account when I needed to pay rent and get groceries. Thanks.
Response from BetterMed Urgent CareJun 30, 2020
Hi Chyanne, I’m sorry to hear about the incorrect information you received. We have never promoted our services as free and there is detailed information on our website to help explain the process. Please let us know if you have any additional questions or concerns that we can help you with at this time.
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