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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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A C.
Aug 12, 2020
Very organized
Very organized, friendly staff. Would definitely book an appt. again.
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Patient
Aug 12, 2020
Excellent Experience
Nice people. Extremely friendly and professional, very prompt call backs with questions, super clean facility. Very very impressed.
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Anne T N.
Aug 12, 2020
Good medical care, very convenient
Overall, excellent service, communication. Four stars due to wait-- about 30 minute wait until able to go into the examining room for Covid-19 swab.
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Patient
Aug 12, 2020
Amazing service once I got to the site
Amazing service once I got to the site, but very difficult to find an available appointment for the covid test.
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Patient
Aug 12, 2020
Great service
Great service. Well organized. Safe and fast!
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Patient
Aug 12, 2020
Great service and interaction at this…
Great service and interaction at this site. The office manager was EXTREMELY helpful and friendly. Very happy with my visit will definitely recommend to others.
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Patient
Aug 12, 2020
Covid 19 testing
Everyone was amazing the Nurse Practitioner went over and above with helping me and scheduling my husband an appointment to get his test for Covid 19. I would visit this location again. An appreciative patient
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Patient
Aug 12, 2020
Test Results
Arrived 10 minutes early and phoned receptionist to let her know I was there. Was invited in at scheduled appointment time. Did a short consultation with nurse and was then administered test. Was then directed to wait in seperate room. 15 minutes later was given test results. Overall, a very easy experience!
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