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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Aug 19, 2020
Good experience
Good experience. Very professional.
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Patient
Aug 19, 2020
Quick friendly and efficient!!
Quick friendly and efficient!!
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Patient
Aug 19, 2020
The doctor only prescribed me something…
The doctor only prescribed me something didn’t really look at me at all. I think I paid way too much. Will likely never to go here again.
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Patient
Aug 19, 2020
I had a wonderful experience
I had a wonderful experience. Everyone was kind, professional and explained the process thoroughly. As someone who is nervous around doctors I would recommend this location!
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Patient
Aug 16, 2020
The staff was great!
The staff was great!! I was seen for a migraine and they gave me an injection to help break it,
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Deanna
Aug 13, 2020
It was quick and the staff was very…
It was quick and the staff was very helpful and caring.
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GDV
Aug 13, 2020
Excellent service
Excellent service, no wait, will definitely return when necessary!
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Mills
Aug 12, 2020
COVID 19 Testing
Scheduled a COVID 19 test and had results within 20 minutes as stated on the Better Med website. Staff were all courteous and professional. Answered all questions in a straight forward manner. Would highly recommend for anyone needing COVID testing. In comparison...the COVID test I had 6 days earlier,at a local drugstore, took 13 days for the test result. I could have spent an additional week in self quarantine had I not scheduled a second test at Better Med.
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