Patient
great care
Great place and wonderful people that work here. took care of me and even the nurse did a follow up call.

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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4,547 approved reviews, newest moderated first
Patient
Great place and wonderful people that work here. took care of me and even the nurse did a follow up call.
Patient
These guys are awesome! Professional staff, very caring, very informative of what’s going on in the world today, and they took excellent care of my mother. I would really recommend them to anyone who wants quality care.
Patient
Great service and friendly staff. Everything seemed very clean and safe. They went above and beyond to ease my anxiety.
Cathy C.
BetterMed took me on time for my appt. 4:08. I was tested for covid and my results were within 15 min. I would recommend them!
Patient
Good customer service
Patient
Was there for a Covid test and the nurse immediately noticed my problem breathing and sent me straight to the ER. I was admitted and because of her, was treated for breathing issues. Thank you.
Charlie S.
The expected was very professional and knowledgeable.
Patient
Took my child there for a bug bite that looked infected. NP said it was just an allergic reaction. Got way worse overnight so I took her to her regular doc... cellulitis. Previous experiences were ok but this one not so much. I don't have a medical degree.... but I could tell when we left that I would be taking her back to her normal doctor.
Response from BetterMed Urgent CareOct 7, 2020
Hi There, I am sorry that you had a negative experience with us. We will be sure to share your feedback with the site manager.