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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

BetterMed Urgent CareReviews of bettermedcare.com

4.44,547 reviews
Hospital & Emergency
3200 Rockbridge St., Richmond, Virginia

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BetterMed Urgent Care4.4

Reviews4,547 About Contact

Overall score

4.4 out of 5

Great

Average of 4,547 reviews

Distribution

5★77%
4★7%
3★4%
2★4%
1★8%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 15% of reviews.
Latest: Most recent review: December 2024.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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BetterMed Urgent Care reviews

4,547 approved reviews, newest moderated first

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Patient
Sep 23, 2020
Needed a COVID test for myself and…
Needed a COVID test for myself and daughter - Better Med staff was helpful, accommodating, efficient, and professional. Highly recommend!
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Patient
Sep 23, 2020
Very Accommodating
Needed a rapid result COVID test and they were able to easily get me in. Results within 30 min. Just what I needed to get back to work.
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Patient
Sep 23, 2020
The insurance intake took 45 minutes…
The insurance intake took 45 minutes and my test dates were entered incorrect. Nursing care was good but the clerical lacked.
Response from BetterMed Urgent CareOct 22, 2020
Hi there, I am sorry that you had a frustrating experience with us. Thank you for taking time to leave feedback.
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Chris
Sep 23, 2020
Great place
Great place! Clean, professional, modern, and well organized.
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Patient
Sep 23, 2020
First Timer
First time visiting BetterMed, but should the need arise, I’d definitely go back. From booking, to check-in, to overall cleanliness, to warm and welcoming staff, the professionalism of the nurses and doctors (great with my toddler!), fast results and great follow-up. Beyond impressed. Thank you so much for taking care of my sweet family.
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Teneva C.
Sep 23, 2020
Impeccable customer service
Impeccable customer service, very organized, well trained staff and little no wait times. This was the urgent care on Harborside drive, midlothian Va
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DKD
Sep 23, 2020
Excellent Staff
Efficient, fast and felt very confident with the staff.
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DBW
Sep 23, 2020
An attentive and caring P.A
An attentive and caring P.A. addressed my chief complaint. She r/o Covid, Streptococcus and /or other viral/bacterolgical causitive factors for my severe sore throat. Palliative treatment was advised and I compled with her recommendations......problem resolved.
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