BetterMed Urgent CareReviews of bettermedcare.com

The front office staff was friendly and appointment sign in was easy and efficient however the consulting "physician" was not pleased when I expressed frustration for coming in two times for the same issue within two weeks. She offered to let me speak to her manager or answer any questions, this was not a positive experience. Having a mother as a nurse practitioner I was hoping for a tolerable bedside manner.

Fast service, friendly and immediate covid results

Great experience - efficient, professional, personal. I will be back.

The receptionist was very nice. The CNA (nurse assistant) was rude, and seemed not to care. Sorry can't remember male Dr. name he was cold as well. I went in with injured ankle left with a ace bandage.. I went to different dr and now have brace and PT every week I won't be returning there Ever!!

I’ve been to the Chester VA BetterMed clinic several times including for Covid testing. I find them to be organized, timely and efficient and have received excellent care, advice and instructions. I highly recommend them.

Very good experience with a rapid COVID test. Easy enrollment process. Excellent communications via text, e-mail and phone. And in-person customer service - from greeting thru test thru resulting - was kind and professional.

Went in for rapid COVID testing. Went great! Fast and efficient.

Speedy service